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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Solicitors in Long Melford


    If you’ve been injured in your home because of a faulty product you were using, our solicitors in Long Melford might be able to help you to claim compensation.

    The blame game

    Of course, it all depends on the circumstances. The first one that needs to be taken into consideration is whether you yourself were in any way to blame. If you were, then you will likely not be able to make a claim for compensation.

    A product’s fitness for purpose

    Any product that you purchase should be fit for purpose. If you have purchased a new chair, for example, and the first time you sit on it, it collapses, it would not be considered to have been fit for purpose when you bought it. Of course your weight will have to be taken into consideration, but assuming it’s reasonable or even a little on the heavy side, you’ve every right to expect the chair to maintain its integrity.

    Cost is not significant

    It doesn’t matter how much money you pay for the item — indeed it could have been a gift — nor does it matter whether or not it was sold with a guarantee. It was clearly not fit for purpose, and if when the chair collapsed it caused you to sustain an injury, you would be well within your rights to pursue financial compensation.

    Compensation for collateral damage

    If something else was damaged too as a result of the incident — for example, you had a pot of paint resting on the arm of the chair and this got split all over your carpet and ruined it — then the manufacturer of the chair would also be liable to compensate you for that, but under product liability law rather than personal injury law.

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    Only using the product for the purpose it was intended

    The only thing of which you have to be wary when you are considering launching a claim is to be certain that the product in question was only used within specification — i.e. in this instance, it was only sat upon, it was not subjected to any extremes of weight, and also that it had not been modified by you in any way.

    Tell our solicitors in Long Melford the full story

    Our solicitors in Long Melford will go over the details with you when you enquire about registering your claim. Don’t forget any collateral damage, if it’s applicable.

    Check out the Accident Advice Helpline website

    You may find it helpful to check out our Accident Advice Helpline website. We have a considerable amount of experience with product liability compensation, and you’ll also get the chance to use our compensation calculator. It only takes 30 seconds. It’s free to use under our no win no fee service, as recommended by Esther Rantzen.

    For more information, call our free helpline on 0800 180 4123 from any landline, or on 0333 500 0992 from your mobile.

    Date Published: 14th April 2014

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority with licence number 591058 and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.