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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Who is responsible for faulty products?


    In the UK, we are lucky to have highly regulated manufacturing and retail sectors, which is why we see many fewer instances of injuries caused by faulty products here than ever before, and why we are much less likely to succumb to this kind of injury than people in many other places around the world. However, despite all of the efforts being made to prevent faulty product injuries, things still go wrong and many people are still injured by defective products each year.

    If you have been injured by a faulty product, you are probably very angry right now, and you are most likely wondering who is to blame for the injuries you have sustained. Here in the UK, we are protected against faulty products by the Consumer Protection Act.

    The Consumer Protection Act

    Under the Consumer Protection Act, we are all legally protected against injuries caused by faulty products. If any products that are either manufactured, distributed, supplied or sold in the United Kingdom are found to be faulty, we can make a claim for compensation, whether we have been injured or a family member has been killed. It is even possible to claim for any damage a faulty product may have caused to property.

    Although some sales contracts stipulate that there is limited liability should an incident occur, the Consumer Protection Act trumps this and you can still make a claim for a defective product injury.

    Who is responsible for faulty products?

    When making a compensation claim for a faulty product, you may be able to claim against the manufacturer, supplier, retailer, importer etc., depending on the origin of the fault and various other factors, so it does not matter how, where or when the product was made unsafe, as long as you were not the cause of your injury, you should be able to make a claim. We can help you determine who is responsible for faulty products in your case, if you give us a call.

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    Can you make a claim?

    You should be able to make a claim if you were injured by a faulty product through no fault of you own, and this took place in the past three years. If you are not sure whether or not you are eligible to make a claim, it may be a good idea for you to get in touch with a personal injury expert who will be able to quickly assess your claim and help you on your way towards compensation.

    To find out more about who is responsible for faulty products, simply call Accident Advice Helpline on 0800 689 0500 or 0333 500 0993 from your mobile. We are always on hand to help.

    Date Published: 13th August 2016

    Author: Lynne Bell

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority with licence number 591058 and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.