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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Rehabilitation claim


    Compensation for successful injury claims used to be a ‘lump sum’ affair. They could take years to sort out as insurers and lawyers battled it out on both sides as to the whys and wherefores of a case as the injury victim was very often left on the sidelines trying to make ends meet, while still recovering from the accident ordeal.

    Personal needs

    There were no such things as interim payments for medical care and other personal needs brought about by the injuries – that was until the Rehabilitation Code was brought into being back in 1999, which was updated in 2007.

    The Code allowed financial support to be speeded up; allowing proper rehabilitation to get under-way through early intervention in the claims process. This humane step has since, in any rehabilitation claim, allowed the injured person to achieve the fastest and best quality medical care needed. It was deemed necessary for physical, social and psychological recovery.

    Rehabilitation claim

    Developed as a joint initiative between insurers and claimant solicitors, the Code was designed to bring about a spirit of co-operation between those involved in the rehabilitation process. The rehabilitation claim today is supported by the main associations for all UK insurers and personal injury solicitors, including the no-win, no-fee lawyers working for Accident Advice Helpline.

    To find out if you have a viable rehabilitation claim, call us. One of our friendly advisers will need to confirm three basic requirements as part of a 30-second check list,  that the accident happened within the last three years, it was not your fault and that you received medical treatment as a result.

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    Accident Advice Helpline guidance

    Accident Advice Helpline can offer guidance on the types of personal injury qualifying for a rehabilitation claim. These are:

    • The degree of injury severity  – which can be from simple fractures and mental depression to life-changing injuries, such as brain trauma and damage to the spinal cord.
    • Less serious musculo-skeletal injuries – like those to the lower back and whiplash.  The rehabilitation claim is still relevant to these to ensure the right treatment as soon as possible.
    • Where liability for the accident is raised, it’s only where the defendant’s insurers completely deny liability will a claimant be prevented from the immediate rehabilitation code benefits.

    The Accident Advice Helpline solicitor pursuing your claim decides whether early intervention, rehabilitation or medical treatment will assist your immediate and future well-being.

    They’ll discuss it with you, your family or partner if applicable, and the medical expert or physician treating you. They’ll then make sure this is exercised at the earliest stage possible in the claim and indeed throughout your entire case.

    Staying employed

    As an extension of this, the Code allows for practical needs. You may need help in staying employed, whether in your pre-accident job or an alternative position.

    This new Code has helped multitudes of claimants since it was set up and more can be found out about how it works from Accident Advice Helpline. If you think it applies to you and want to claim, call us now to start that ball rolling. It’s 0800 689 0500 from a landline or 0333 500 0993 from a mobile phone.

    Date Published: 2nd March 2013

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority with licence number 591058 and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.