With networks of busy train lines up and down the country, and a huge number of commuters using trains on a daily basis, railways accidents do happen. Some accidents result in large numbers of fatalities – no-one can forget the Paddington Rail Crash in 1999 which sadly killed 31 people, and left a huge 523 passengers injured.
Every year, many different types of railway accidents occur, due to:
- Signal failure
- Objects on the line (particularly at level crossings)
- Fire on board
Not only are the train driver and passengers at risk during railway accidents, but others too, such as pedestrians using a crossing or standing too close to the track.
To minimise the risk of railway accidents, it is important as a passenger that you observe safety measures at all times, such as ensuring you stand behind the yellow line at stations, and only using level crossings when the signals indicate it is safe to do so. It is also a good idea to familiarise yourself with the train’s safety card once you are on board, so you are clear of the safety procedures and nearest exits should an accident occur.
I have been involved in railway accidents – can I claim compensation?
As a passenger, it is likely that the accident you were involved in was not your fault. It may have occurred due to driver error, poor track conditions or failed signals – if someone else was to blame, the accident occurred within the past three years and you required medical attention as a result, then you will likely be eligible to claim.
How do I make a claim?
Making a claim for compensation should be a simple and stress-free process, with compensation providers such as Accident Advice Helpline ensuring that you are looked after by trained professionals who are mindful of the traumatic experience you have been through.
If you have been involved in an accident that fulfils the claims criteria, you should get in touch with a compensation provider as soon as you possibly can. To check you are entitled to claim, you can use the 30 second tool on Accident Advice Helpline’s website – it will quickly tell you if you are eligible, as well as providing a ballpark compensation figure to think about.
After filling in the 30 second test, a highly-trained adviser will be in touch in a short amount of time to progress your claim. If you would prefer to call us, you can give the advice helpline a ring on 24 hour freephone number 0800 180 4123.
Our professional advisers will talk you through the process, and will ask for information about your injury – this may include:
- The time, date and location of your accident
- The train company you were travelling with
- Your doctor’s report
- Details of any expenses incurred due to the accident
Endorsed by UK consumer champion Esther Rantzen, you can have peace of mind that Accident Advice Helpline will expertly progress your claim on a no win no fee basis.
Date Published: 11th February 2013
Author: Sharon Parry