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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Product liability compensation


    You may be able to make a claim for product liability compensation if you have bought an item that is either harmful to you or does not work properly and causes someone to be injured. If this has happened to you, then you should contact Accident Advice Helpline and use an injury lawyer to assist you in your claim for personal injury compensation.

    Making sure that products are safe so you don’t need to claim product liability compensation

    Manufacturers and importers have a responsibility to make sure that goods are safe and in working order. No matter how small or large their product is, the same laws apply.

    Distributors and retailers should also be aware that they have a legal duty to ensure that what they are selling is safe, and if they knowingly sell an unsafe product they will be just as liable as the manufacturers or importers. Retailers need to take particular care with high-risk products such as toys, fireworks, food and medicines.

    If they do not abide by the rules and regulations, there can be serious consequences: they can be heavily fined, or even imprisoned. Of course, there is also the fact that if someone was injured because of a defect, they could face product liability claims.

    What about services?

    If you hire someone to provide a service, such as a dentist, a builder or a physiotherapist, you could also suffer injuries in this way. Anyone providing such a service is just as liable to pay compensation in personal injury claims if they cause you to be injured.

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    The insurance companies

    Product liability compensation claims would normally be covered by the manufacturer’s product liability insurance. The same applies to a service you buy – the insurance may have a different name, but it would still be the insurance company that settles any product liability claims made against their client.

    Making your claim at Accident Advice Helpline

    Fighting these large organisation and their legal teams would be a nightmare for the inexperienced victim, but not for us here at Accident Advice Helpline. We deal with such personal injury compensation claims all the time.

    Our in-house solicitors have the experience and knowledge necessary to deal with all the large organisations on your behalf. They know how your claim should be presented to them, and will cover every aspect to maximise the amount of compensation you are awarded.

    Contact us on our freephone number 0800 689 0500 or on a mobile 0333 500 0993 to speak to one of our friendly advisors and get all of the answers you need about making your personal injury claim. Alternatively, you can complete our 30-second online test for similar guidance.

    We operate a no win no fee* agreement, so no money is needed to start your claim or in the event that your claim is unsuccessful.

    Date Published: 25th March 2014

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.