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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

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    Personal injury liability


    It’s generally best for all concerned that personal injury compensation claims are settled out of court. It saves time, cost and possibly a lot of agonising and superfluous examination of both claimant and defendant. Of course, in serious injury accident claims with ongoing health problems for the victim or where the claim is disputed, this has to go by way of the court process.

    In a road accident, for example, rules require that both the parties provide each other with their account of events at the time of the accident and disclose any evidence to support their case in order to sort matters of settlement quickly. In other words, an honest, straightforward ‘cards on the table’ approach is warranted.

    Personal injury liability claims

    At Accident Advice Helpline we handle hundreds of personal injury liability claims every week. You can contact us on our freephone 0800 180 4123 number, which will connect you with one of our friendly advisers. In a 30-second test we need to clarify that the accident was not your fault, that it happened within the past three years and that you were given medical treatment.

    We will then put you in touch with one of our 200 no win no fee* lawyers around the UK. Accident Advice Helpline lawyers are specialists in personal injury liability claims. These are brought as a result of a third party motorist’s negligence.  The solicitor gets to work, at no cost to you from the start, by sending a ‘letter of claim’ to the defendant’s insurance company. This gives them a brief description of the accident circumstances following his discussions with you, the client.

    Investigate matters

    The insurers then have 21 days to acknowledge that letter and another three months to investigate matters from their client’s side before admitting or denying liability. Three months is usually more than enough for minor, clear cut cases, but where the circumstances are complicated or evidence is difficult to obtain, they very often need more time to agree or disagree with personal injury liability.

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    When liability is accepted completely, its simply a matter of getting medical evidence and proof of financial losses on record to enable both claimant and defendant solicitors to settle on the compensation payable. Any personal injury liability claim is strengthened by evidence. The burden of proof in the claim process lies with the claimant, so things like photos of damage to the vehicles, sketched plans of the accident scene, witness’s evidence and police accident reports are all crucial.

    Employers’ responsibilities

    At Accident Advice Helpline, we always make clients aware of employers’ responsibilities in terms of safety laws in the workplace. Employers are required by law to have in place liability insurance against the personal injury of their employees. However, all the safety measures complied with, accidents still happen. When they do, a call to us can set a personal injury liability claim in action.

    Statistics show that work environments for accidents involving personal injury liability claims primarily come from the construction industry and factories utilising heavy machinery or hazardous substances.

    To discuss your claim with a member of our expert team dial 0800 180 4123 now.

    Date Published: 2nd March 2013

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.