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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Personal injury claim guide


    When you’ve been hurt in an accident that was not your fault, life can be tricky. First there’s the challenge of dealing with the effects of the injury – whether it’s loss of mobility or time off work, but equally debilitating can be the sense of injustice. How can you have been so badly affected by events which you feel were entirely out of your control.

    Most importantly, faced with circumstances which you might not be familiar with, it’s understandable if you feel a little like Alice, lost down the rabbit hole with no idea what to do about it. For this reason we’ve put together this personal injury claim guide to help show you the way.

    Personal injury claim guide

    Everything starts somewhere and the first thing to do is to look at your situation and make an honest assessment about whether or not you have a good case. Ask yourself some questions such as was the accident your fault? Can you demonstrate this to the law courts? Whose fault was it? How badly were you hurt? Last but not least when did it happen? Under UK guidelines you will not be allowed to make a claim for any accident that happened more than three years ago.

    Paying for your lawyer

    Cost will be another issue. The UK no longer offers legal aid for anyone making a personal injury claim. What’s more, recent developments mean that your lawyer can no longer claim their success fees from the other side which means that, like it or not, sooner or later you’re going to have to pay.

    The option to avoid this is call no win no fee and, true to its name, it represents a promise that if you do not win your case for any reason then you will not have to pay a single penny. Think of it as a form of insurance. Whatever happens you will not need to pay up unless you win your case. That’s quite reassuring as having a great big legal bill descend on you just after you’ve been told that your claim has been rejected, kind of represents the definition of adding insult to injury.

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    Getting help

    To really improve your chances of success, though, it is helpful if you can get yourself a personal injury claim guide, to show you the ropes. Ideally, this will be someone who understands the landscape well and can show you what to look out for.

    Most law firms offer free consultation at this stage – why wouldn’t they – they are chasing your custom after all. But at Accident Advice Helpline we go one step further with a free 24-hour helpline which means you won’t even have to leave the comfort of your own home.

    So, if this personal injury claim guide has helped you make a decision, why not pick up the phone and see how we can help. Contact us on 0800 689 0500 or 0333 500 0993 from a mobile.

    Date Published: 23rd March 2014

    Author: Louise Thacker

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority with licence number 591058 and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.