When we buy a product, or pay for a service, the last thing we expect it do is cause us an injury. After all, aren’t safety regulations and guidelines there to protect us?
Sadly, no matter how strict the regulations are, some products can and do slip through the net. Under the Consumer Protection Act 1987, product should be safe for their intended use. If you have been injured by a defective product, then you are entitled to make a personal injury claim against the retailer or the manufacturer responsible.
Things to remember before you make a faulty product claim
You need to be able to prove that the injuries that you sustained are down to the product not being safe for its intended use, and not just misuse of the product. Photos, CCTV and statements from any witnesses can all be crucial in proving this.
You will also need to have been seen by a medical professional, who can provide you with a record showing that you obtained medical advice as soon as you possibly could, the extent of your injuries and any treatment you received or will need to have in the future. This can all have a massive impact on the amount of compensation that you can claim.
You should also keep any receipts, instructions and warranties/guarantees for the product, to prove where and when you bought it.
Your accident needs to have taken place within the past three years.
Which North Dorset law firm should you use?
Accident Advice Helpline have more than fifteen years of experience in personal injury claims, and can help you make a claim against the retailer or manufacturer responsible for your accident. Our North Dorset law firm provides free, no obligation advice to more than 25, 000 people each month.
Since 2003, the patron of our company has been Dame Esther Rantzen, whose name you may recognise from the TV. She is one if the UK’s leading consumer rights champions, and only represents causes and companies that she believes in – Accident Advice Helpline are one of them.
Get in touch today
For North Dorset law firm advice, phone us up for free from a UK landline on 0800 689 0500, or 0333 500 0993 from a mobile phone. We can provide expert no obligation advice, and we work on a no win, no fee* basis. That means you have no large legal fees to worry about if you are unsuccessful in reaching a settlement.
You can also take our online test, which will determine your eligibility to make a claim, and give you an estimated payout figure.
For free advice on faulty product claims, give us a ring today.