How much could you claim?

Find out in 30 seconds...
Injured in the last 3 years?
Was the accident your fault?
Did you recieve medical attention?
Please tell us where you were injured
  • Please enter your full name
  • Please enter a valid name
  • Please enter your telephone number
  • Please enter a valid telephone number
  • Please read our Terms & Conditions

    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Learn more

    Newcastle upon Tyne claims specialist


    What could be nicer during an afternoon of shopping than a good sit down and a nice cup of tea? Not much. Fortunately, if you’re in a large shopping mall you’ll typically be able to find a food service business or two that will be able to furnish you with some much needed refreshment. In fact, many shopping malls have whole floors given over to restaurants, fast food outlets and cafes. In some places, you really will be spoiled for choice.

    You may find when visiting one of these that you’ll need to help yourself to any beverages you want from some form of self-service machine, regardless of whether you’re after something hot or something cold. Many food service businesses employ the use of these to free up their staff and save money.

    It’s a system that usually works very well indeed, but things can go wrong. If you suffer any form of injury that was not your fault that came about as a result of you using a self-service drinks dispenser, there will be a chance that you might be able to take legal action.

    If you’re wondering what could possibly go wrong when using a self-service drinks machine, you might be surprised.

    You’re at your local shopping mall and have already bought the lion’s share of what you were looking for. You have a few extra bits and bobs to purchase, but decide that it will be a good idea to grab a quick cup of coffee before you do so. Thoughts of Newcastle upon Tyne personal injury claims are very far from your mind. You proceed to a café and grab yourself a tray. After selecting a nice looking piece of cake, you use the self-service coffee machine. Once you’ve paid for your items, you find a table and sit down. You take a sip of your coffee, and feel the most horrendous burning sensation at the back of your throat.

    Open Claim Calculator

    It transpires that the coffee machine was being cleaned and dispensed cleaning fluid into your cup. Under these circumstances, there will be a chance that you might be able to take some form of personal injury action against the café where you purchased the drink.

    Looking for a Newcastle upon Tyne claims specialist?

    If something similar to this has happened to you, pick up the phone and call us on 0800 689 0500 or 0333 500 0993 from your mobile phone, to speak with one of Accident Advice Helpline’s friendly and professional claims advisors.

    Although we do not have a local Newcastle upon Tyne claims specialist we can still represent you and your claim. This is because we are a national firm that works across the whole of the UK. So if you need a Newcastle upon Tyne claims specialist look no further than our expert service.

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.