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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Mendip law firm


    You might want to speak with our Mendip law firm if you have been involved in an accident that was not your fault, and sustained injuries as a result. If those injuries were severe enough to require medical attention, and the accident happened in the last three years, UK law says that the guilty party should financially compensate you.

    One of the areas in which claims sometimes arise is when a defective product has caused harm to a victim. Manufacturers and importers have a legal duty to ensure that products to be sold to consumers are safe, but occasionally things go wrong. Examples include:

    • Household or garden electrical items giving electric shocks;
    • Defects on cars, motorbikes, and other road vehicles;
    • Children’s toys with sharp edges or pins and nails that protrude;
    • Phone and tablet chargers that overheat and catch fire;
    • Hair products that damage the scalp; and
    • Furniture which can collapse under people.

    These might all sound as though there would be no serious injuries from them, but if you are the victim of something like this you can suffer much pain and discomfort, and want to claim compensation with the help of our Mendip law firm.

    The responsible party and our Mendip law firm

    It is the manufacturers and importers of these products who have the biggest responsibility to make sure goods are safe, but wholesalers and shops also have legal obligations. Their duty is not to sell any product they know to be unsafe, and to report it to the appropriate Trading Standards Officers (TSO) if they are supplied with a product that is dangerous.

    It is in their own interest to make the report to the TSO, or they could have to face a personal injury claim if a customer contacts our Mendip law firm because of the injuries they sustained from a defective product.

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    The powers of the TSO

    Any injured victim of fault goods should report the incident to the TSO, so they can investigate and stop others being hurt in the same way. Trading Standards Officers have the powers to:

    • Seize goods for safety testing;
    • Stop the sale of the goods;
    • Order the recall of any goods sold;
    • Ask the courts for permission to destroy the goods; and
    • Prosecute the guilty party, which can result in heavy fines or imprisonment.

    Making your faulty goods claim with Accident Advice Helpline

    Accident Advice Helpline can assist you with your personal injury claim, no matter what type of accident you have been involved in, as our lawyers have dealt with them all. We were established in June 2000 to provide access to justice to blameless victims of accidents under the no win no fee agreement. This means victims do not have to find money to start the claim, or if their claim is lost.

    Call our freephone helpline on 0800 180 4123. Our advisors are here to give you free advice and support for your injury claim. Or, complete our 30-second test, which lets you know if your claim is valid and gives you an estimate of the amount you might receive.

    Date Published: 19th July 2014

    Author: matthew

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority with licence number 591058 and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.