When you are deciding whether or not to make a personal injury compensation claim, you may need help and advice on how to go about it, and knowing where to get the right advice can be a nightmare. Many victims turn to the injury lawyer in Ticehurst at Accident Advice Helpline, but that is because they have already done their research and realise that this is the best option.
If you are just starting to look there are a few things you need to consider. The Internet has many, many thousands of firms offering their advice, including our lawyer in Ticehurst.
You need to ask yourself if the information is likely to be relevant to your situation, and up to date. Try calling some and decide if the advisor you are talking to is friendly and helpful, can they readily answer your queries? If they appear not to be too bothered about your situation, and falter with their answers, you should be looking elsewhere to find the best advice for your personal injury claim.
Their attitude matters as well – if the frontline staff are grumpy and unhelpful, that is likely to carry through to others in the firm – not very pleasant people to deal with.
Accident Advice Helpline’s advisors
Our advisors, who you can call free on 0800 180 4123, are friendly, helpful and compassionate. They are highly trained to make sure the information they give you relates to your situation, and that training is ongoing so that it is never out of date.
Our lawyer in Ticehurst and our solicitors
Our lawyers and solicitors are experts in the field of personal injury claim, it is what we specialise in and all we have dome for the last 14 years.
Sometimes, victims have told us that it is the little things that make a difference. Returning a phone call because the lawyer was engaged when you called them, or ringing you with a progress report, can give you peace of mind about the way your claim is being handled. If someone cannot be bothered to phone you back, it would make you wonder what else they could not be bothered to do with your personal injury claim.
You will have no concerns like that with our legal teams, they work quickly and efficiently to keep your claim as stress free as possible for you, and to get it finalised with as little delay as possible.
Our principles of business
Everyone within our law firm adheres to four key principles – integrity, reliability, dependability and accountability – so you know that your needs are being put first and that you are receiving the highest quality customer service. This is what you should expect from any law firm, but unfortunately it is not the case with them all. As with any industry there are the law firms that are good, there are some that are better, and then there is the best – Accident Advice Helpline.
Date Published: 23rd July 2014