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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Lawyer in Cheadle


    When a family member or someone we love dearly has been involved in an accident, the person we used to know may seem much different. For some, the aftermath of an accident may cause distress to such an extent that they are unable to cope with the pressure of handling a personal injury case. In such an instance, the injured party may lean upon you to represent them through this difficult time.

    Whilst it is the job of a personal injury lawyer to act on behalf of the injured victim, a person who is going through such an ordeal may not be able to explain information about the event or could find it impossible to talk about matters of a sensitive nature which could have involved a betrayal of trust, entrapment, confusion, pain, helplessness, loss or abuse of power. As such, this person may confide in someone with whom they trust implicitly. If this person happens to be you, responsibility will rest upon your shoulders to become the voice that interacts and communicates with their personal injury lawyer.

    Lawyer in Cheadle: You’ll be pleased with the outcome

    Taking on this role will require a lot of patience. Gaining the information required may take a lot of time, tact and effort.The key to achieving results is to remain sympathetic and understanding at all times. Accept the pace at which information comes forward and do not push for answers. Always keep a pen and paper handy or a recorder close by to record events when they are communicated. Sometimes information will be sparse, other days it will be more forthcoming.

    Lawyer in Cheadle: Quick, easy and stress-free

    Keep the end goal in mind which is to achieve a positive outcome for your loved one. Whilst the aim is to receive appropriate compensation, money may not feel so important to the victim. Although it will help financially, it will not be able to erase the painful memory. Try to stop the case from revolving around a settlement figure and focus on the injured person’s feelings.

    Lawyer in Cheadle: The ability to make a difficult process straightforward

    Your role is to protect your loved one.  This could mean shielding him or her from a ruthless insurance company who may use their vulnerability as a means of offering a quick settlement figure. Far better to state from the onset that you wish all communication to be channeled through your lawyer or yourself.

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    Lawyer in Cheadle: Professionalism without the ‘stiffness’

    If you know someone who is emotionally traumatised from a devastating event, Accident Advice Helpline is available to discuss the best course of action when dealing with such a matter. Ring: 0800 689 0500 from a landline or 0333 500 0993 from and mobile and speak to our friendly and helpful advisors. They are here to assist you all they can, so why not give them a call today.

    Date Published: 12th April 2017

    Author: Jan Newell

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority with licence number 591058 and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.