The process of claiming compensation
Once your eligibility to make a claim has been confirmed, our advisors will let you know exactly what you need to do next and the documentation and reports that will be required. A medical report from your doctor or consultant will form an important part of your claim and if your injuries are long-term, an initial report on your injuries can be supplemented later by an injury update from your doctor.
An experienced personal injury lawyer in your area will be allocated to you and it is reassuring to know that all our legal partners work on a basis of no win, no fee*. Many claims are processed over the phone, with no need to go to court, but this depends on factors such as the seriousness of your injuries and the complexity of the case.
Providing a regular claim injury update
Once your claim is underway, you can rest assured that a claim injury update will be provided by ourselves on a regular basis. Knowing exactly what is going on and keeping up with developments in your claim, will help you to cope during this stressful time. Our advisors are all specially trained and have a strong reputation for excellent customer care.
We also operate a 24-hour helpline which allows people to contact us at any time of day and this is available 7 days a week on 0800 689 0500 or from your mobile on 0333 500 0993. It is difficult to say how long a claim might take as each case is unique and occurred under different circumstances, but a regular claim injury update will give you an idea of how long it will take to finalise your claim.
Accident Advice Helpline is one of the top advice and compensation providers in the UK, our patron is consumer rights champion, Esther Rantzen. We aim to provide our customers with excellent care and support at a very difficult time in their lives, so if you are thinking of making a claim for compensation, get in touch today for some expert legal advice.