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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

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    Injury settlement


    Your injury settlement:  The fact file

    When people get in touch with Accident Advice Helpline, one of the first questions we are often asked is: “How does an injury settlement work?”  Our simple fact file should help explain the personal injury compensation claim process and the role Accident Advice Helpline can play to help you.


    Fact 1:  There is a time limit for personal injury compensation claims.

    If you have been hurt through someone else’s fault in an accident at work, a trip or fall in a public area, in a road traffic accident, as a victim of violent crime or through medical negligence, then you may be able to receive financial compensation through an injury settlement claim.  In most cases, in order for you to be eligible for this, the accident or incident must have taken place within the last three years.


    Fact 2:  An injury settlement will be paid as a result of an illness or injury which falls within one of 4 categories.

    • An accident at work (can include claims for repetitive strain injury, construction or industrial injuries, industrial deafness and vibration white finger).
    • A trip, slip or fall in a public place (for example on an uneven pavement or a slippery surface which has not been clearly identified).
    • A road traffic accident (you can claim for compensation if you have been injured as the driver or passenger of a vehicle, pedestrian or a cyclist).
    • Through medical negligence (including clinical or dental malpractice and surgical errors).

    Fact 3:  You can make a claim for compensation without paying any money up front.

    By opting to pursue an injury settlement claim through Accident Advice Helpline, you will not need to make any financial outlay yourself up front.  We work with hundreds of solicitors who have all committed to our ‘no win, no fee*’ policy.

    Fact 4:  You do not have to spend your time filling in forms.

    Making any claim for compensation as a result of injury or illness will involve a certain amount of paperwork, which is a daunting prospect to a lot of us.  Using a personal injury law firm such as Accident Advice Helpline, however, means that you can go through the compensation process with as little stress and paperwork on your part as possible.

    Fact 5:  You can relax in the knowledge that the experts are dealing with your injury settlement claim.

    At Accident Advice Helpline we have been working for over fifteen years to successfully bring compensation to thousands of victims who have been injured through no fault of their own in accidents in public areas, on the road, or in the workplace.  Regulated by the Solicitors Regulation Authority and endorsed by consumer champion Esther Rantzen, we are proud of our reputation for integrity and reliability.  Who better, then, to trust to deal with your injury settlement claim? You can give our team a call on 0800 689 0500 or 0333 500 0993 from a mobile to discuss things in more detail.

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    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.