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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Injury law firm


    What is a personal injury law firm?

    A personal injury law firm is a firm of specialist lawyers who support clients who wish to bring compensation claim cases through the UK courts.  The phrase ‘personal injury law firm’ can also be used in connection with companies who provide wider support to compensation claimants, such as matching them to the most appropriate solicitor and completing paperwork on their behalf.

    Do I need to use a personal injury law firm to make my compensation claim?

    No, there are many options for making your claim, although whatever option your choose, you will need legal support from a lawyer.  You can choose a high street lawyer, or a lawyer from the internet.  You could look through the phone book or you could ask friends and colleagues for recommendations.  Each of these choices carries some level of risk, as you may find that you have a great lawyer and great support, or you may be disappointed.  Using a good personal injury law firm or a compensation guidance company is definitely an option, but here are a few things you might like to consider:
    • Reputation – the reputation of your chosen lawyer or firm will give you a good guide as to what level of service and support you can expect.  You can also get a feel for whether your firm has the ability to get the very best from your case.
    • Cost – your choice of lawyer or firm should definitely be offering you no win no fee*.  But they also should not be asking for any fee until your compensation is awarded.  Any upfront fee immediately puts you at financial risk and is completely unnecessary.  For this reason, avoid anyone who asks you for an upfront fee.
    • Locality – you’re not likely to worry about whether your helpline and any support and guidance is offered to you in your local area or not.  If you are calling your advisors, they will be just as effective over the phone no matter where in the UK they are.  But try to make sure that your firm will offer you legal support in your own local area.  If your case goes to court, you will benefit from a solicitor who is close to you.
    • Influence and size – there may be industries in which the one-person firm is superior, but the compensation system is not one of them.  Choose a firm that has the scope and expertise to make sure you have all of the resources you need to make your claim as successful and stress free as it can be.
    • Experience – choosing a firm with years of experience means that they can give you good advice based on a huge database of past cases.  It also means that any hurdles you might come across are easily predicted and avoided, giving you a smooth claim process.
    • Other support services – make sure that you are aware of the full package.  For example, some firms will fill in all of your paperwork for you, organise medical appointments and timetable every stage of your claim process.  Some firms will also offer a 24 hour helpline and access to specialist advisors.  These additional support services can dramatically reduce the effort your claim demands from you, so it’s important to decide what level of support you are looking for.

    For a no obligation chat with our friendly, professional advice team, call Accident Advice Helpline and talk to us about your circumstances and priorities.  What do you have to lose?You can give our team a call on 0800 689 0500 or 0333 500 0993 from a mobile to discuss things in more detail.

    Date Published: 26th January 2013

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.