Vehicle Insurance and Making an Injury Claim in Solihull for an Accident That Wasn’t Your Fault
If you have a road traffic accident which was not your fault, you should be able to claim back the cost of repairs from the other driver’s insurance. If you or a family member has been injured in the accident, then you can make an injury claim in Solihull through Accident Advice Helpline. This can be a complicated and difficult process though, so here are some of the steps to take after an accident that was someone else’s fault.
Step One: Get the Other Driver’s Details
At the scene of the accident, make sure that the other driver stops and gives you their details. Having their insurance details can make the process faster, but if they do not have this information on them you can simply take personal details. If the police get involved, you should be able to get some details from them as well. If the other driver is reticent to give you their details, then you are within your rights to take their registration number and write down a description of the vehicle so that you can find it later.
Step Two: Credit Hire Companies
Once you have the information you need, it may be critical that you get your vehicle repaired as soon as possible. Because insurance companies can take some time to pay out on a claim, some people choose to go through a credit hire company while they wait for the insurance. A credit hire company pays for the cost of repairs and the cost of a replacement hire vehicle whilst your own is being repaired, then claims back the money from the insurance. You should not have to pay the excess on your policy, but will have to provide your own insurance details to the credit hire company.
Step Three: Making an Injury Claim in Solihull
If you have been injured in a road accident that wasn’t your fault, then you can make an injury claim in Solihull through Accident Advice Helpline. Call the helpline on 0800 689 0500 to speak to our friendly and helpful team of advisors, who will talk you through your claim and let you know what sort of compensation you may be able to claim.
You can also look at the 30-second test on our website to find out the amount of compensation you may be able to claim. You are under no obligation to proceed with your claim after this phone call, but if you do then your injury claim in Solihull will be passed onto our dedicated personal injury lawyers, who will process your claim on your behalf to get you the compensation you deserve. Our lawyers work on a 100% no win no fee basis, so you don’t stand to lose anything even if your claim is not successful.
Date Published: 17th September 2013
Author: David Brown