An injury claim in Royston caused by faulty goods – what the responsible party should have done
The main responsibility falls on manufacturers, importers and producers to ensure that any goods sold to consumers are safe. They should:
- Warn consumers about any potential risks;
- Provide information to help consumers understand the risks;
- Monitor the safety of products; and
- Take action if safety problems are found.
Manufacturers, importers, distributors, producers, wholesalers and shops all have legal responsibilities to make sure that the products they sell are safe and will not cause harm or injury. If you are injured because of a defective product, you may be entitled to make an injury claim in Royston.
The rules apply to all types of goods, from small household electrical items through to vans and houses. You do not have to have bought the product yourself and it does not have to be new — as long as it has not been altered and it is that altering that made it unsafe.
What happens when there is more than one business involved?
This could happen when different companies supply the parts to the manufacturer who assembles them. Often several businesses can be involved in the manufacturer of a product and then they become jointly liable.
Usually it’s not the shop’s fault
Shops in particular need to keep a close eye on high-risk goods such as foods, toys, fireworks and medicines. Distributers, wholesalers and shops are not normally responsible for harm to consumers or their property unless they knowingly sold an unsafe product and providing they identify the producer.
Trading Standards Officers
They are responsible for safety enforcement and have the power to:
- Prosecute the guilty party, which can mean heavy fines or imprisonment;
- Demand the recall of any unsafe products;
- Order the sales to stop; and
- Get permission from the courts to destroy the goods.
Any goods that are found to be defective should be reported to your Trading Standards Officer in the local council.
Who can help me with my injury claim in Royston?
Accident Advice Helpline have the expertise and knowledge you need to be able to make an injury claim in Royston. We have helped many thousand of claimants injured through no fault of their own to make personal injury compensation claims, and among those there have been many defective products claims.
On our website there is a 30-second test, which is there for your guidance about the amounts of compensation that are awarded for differing injuries.
To make a personal injury claim can be complicated and time consuming to the layperson, but it is what we are good at, what we do best. We are one of the leading companies in the industry and have a reputation for providing complete customer satisfaction.
Our freephone helpline, 0800 689 0500, is open 24 hours a day, seven days a week. You can speak to one of our friendly advisors who will help you all they can.