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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

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    Injury claim process


    Injury claim process

    Unsure how to make an injury claim?

    If you have been injured after an accident that wasn’t your fault, then you are legally entitled to start an injury claim process for personal injury compensation. You can also start the injury claim process if you are the parent of a child who is under 18 years of age and they have been injured. Similarly, if the injured person is unable to claim for themselves because they are incapacitated, you may claim on their behalf. In the event of the person dying as a result of an accident, the dependants (usually the spouse or close family) can also make a claim for their loss.

    Time to start your injury claim process

    Always start your injury claim process as soon as possible to ensure that you will not compromise your chances of receiving compensation. If you wish to start the injury claim process, then the law states that you must claim within three years of the date of the accident.

    There are exceptions to this three-year rule which involve injuries which occurred without an accident, for example work-related injuries such as asbestosis, deafness and stress. In these cases, you must claim within three years of knowing its diagnosis. If a person is under the age of 18, the three-year rule doesn’t apply.

    Types of injury

    Injuries that occur that were not your fault can be claimed for under personal injury compensation. These may result in symptoms caused by physical or psychological injury. A medical report is usually obtained by the solicitor who is acting on your behalf in order to establish the extent of the injury and the cause of the injury.

    Who was at fault?

    Compensation can only be claimed if an injury was caused and it wasn’t your fault. The person who caused the injury (the defendant) is liable, and you can claim for their negligence and/or if they broke a law or a regulation causing your injury. You are legally entitled to claim financial compensation in these cases.

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    The injury claims process

    If you have suffered a personal injury as a result of an accident that wasn’t your fault within the last three years, then contact the friendly and helpful advisers at Accident Advice Helpline. We have over 15 years’ experience of processing personal injury claims and we can inform you of your legal rights to start the injury claims process.

    When you get in touch, you can be assured of a professional, dependable and accountable service. Alternatively, why not take part in our online 30-second test? It’s so easy. Just enter a few simple details about your accident and see if you qualify to start your injury claims process today.

    To chat to an adviser, all you need to do is dial 0800 689 0500 from a landline, or 0333 500 0993 from your mobile phone. Our initial advice is free.

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.