How To Get Good Customer Service so that you do not have to make an injury claim…
Being treated badly by a member of customer service staff can be a horrible experience, and one which should be dealt with straight away. A company needs to know if its staff is treating customers badly, as it reflects on the company and eventually on their sales and reputation.
It can also make customers feel bad and in extreme cases lead to an injury claim in Middlewich, should bad service lead to accident or injury. To prevent a bad customer service experience becoming an injury claim in Middlewich, here are some tips for getting the best service possible.
Treat Staff The Way You Want To Be Treated
Although many people place the blame for a bad interaction squarely with the ‘rudeness’ of customer service staff, in many cases the staff react to the attitude with which they have been treated.
Working in a shop, or behind a service counter does not make the staff beneath you, so you should always be polite and friendly to anyone you want to be polite and friendly to you.
Do As The Staff Tell You
The staff in any store or restaurant know what they are doing and have been trained to ensure that your transaction goes as comfortably as possible. Avoid thinking that the ‘customer is always right’ and do as you are asked by the staff to ensure that your experience is smooth and comfortable.
In extreme cases, not listening to the staff or doing as you are asked can lead to an injury claim in Middlewich, as you may be injured by not paying attention or doing things in the right way.
Complain To Managers, Not Directly To Staff
If you do have a complaint then you should ask for the manager to come and sort out the problem. In many cases, customer service staff are not able to deal directly with the problem you are bringing to them, or do not have the authority to issue refunds or make changes.
It is best to ask the staff to bring a manager out so that you can speak to someone in charge. Make sure you get the name of the member of staff you have been dealing with, as this will make any complaints more valid, and there is more likely to be something done about it.
Worst Case Scenario – Making An Injury Claim in Middlewich
If you have been injured or made ill due to bad customer service, and want to make an injury claim in Middlewich, you can call Accident Advice Helpline on: 0800 689 0500 to speak to someone who can help.
The team will be able to take your details and process your claim for you, with as little involvement on your side as possible.
Personal injury lawyers work on a 100% no win no fee* basis, so you should not stand to lose anything.