When you’ve been in an accident, one of things that you may have to do is to talk with an adjuster from the insurance company. There are some things that you should remember to and not to do when you are speaking with the adjuster. Below are some tips that you should remember when dealing with an adjuster.
Organise and prepare for your injury claim in Lavenham
Even if you have a solicitor, it’s a good idea to make sure that you do this too. Be certain you have all of your important documents organised. You should understand exactly what they are, as well as the way to immediately access them.
Understand what constitutes your pain and suffering
It is important that you know what will be included as pain and suffering. We also need to know what isn’t going to be included if you’re able to be successful in your claim. Knowing what the differences are is going to help streamline the negotiations and help command the adjuster’s attention. They are going to know that they are dealing with a person who understands injury claims. Basically, this is the amount you have suffered due to the accident. This will include the exact physical, emotional and psychological suffering.
Speak with an adjuster professionally
It is important that you are speaking with the adjuster in a way that they will take you seriously. You want to command the adjuster’s attention and sound like you are in control and organised. If you have a steady voice and don’t sound desperate, the person is going to be more likely to listen to you if they can understand you and if you are in control.
Don’t presume anything going into negotiations
It’s already been established that the adjuster won’t have to give you compensation for pain and suffering, so you should go into the negotiation without any expectations. If you become emotional, you may blow your chances for a fair negotiation.
Don’t try the personal approach
Keep in mind that the adjuster isn’t your friend. Even though they may seem friendly and polite, they are there to give you the least amount of money they can, so make sure that you are giving them the facts about your case and telling them the truth. But don’t try to get to know them personally. After negotiations are over, you will never see them again.
It’s a good idea if you have a solicitor to help you when you are speaking with the adjuster. Sometimes finding the right solicitor can be difficult. Give us a call and we can help you find one that will help you with your case.
Call Accident Advice Helpline on 0800 689 0500 for help and support.