Using Accident Advice Helpline’s online services to help you launch an injury claim in South Somerset is a smart move. We are one of the top and most successful injury claim specialists in the business. Last year alone, we were successful in securing over £30 million worth of compensation for our clients. Working with us will maximise your claim’s chances of success, and the amount of compensation you could get paid.
Elderly people can be more at risk of trip and fall accidents
Some elderly people are more at risk than others from injuries in the home, due to things like reduced quality of eyesight, limited mobility, and the brittle bone disease osteoporosis. Obstacles or hazards left in their way, are often difficult for them to spot and can cause trips and falls resulting in injury.
77-year-old woman falls down unprotected hole in the floor in her home
A 77-year-old woman who lived in Paisley was injured because council workers who were installing a new central heating boiler in her home, left an unprotected access hole in her hallway floor. She fell 4 feet through this hole and fractured a bone in her upper arm and suffered an “undisplaced crack” in her thigh bone.
Lack of communication
It had been necessary to cut a hatch in the floorboards in order to access the pipe-work and cabling below. Literature which is handed out to tenants who are having this work undertaken in their homes, explains how the work will progress. However, it does not mention the cutting of a hole in the floorboards.
Hole in floorboards and left unguarded
During the course of the installation, the elderly lady was asked to remain in her living room while the work took place. However, at one stage, the council workers left the premises to attend to another job elsewhere, leaving the open hatch unguarded. It was this stage when the 77-year-old woman, not being aware of the danger, came out of her living room and fell through the hole injuring herself.
Council fined £20,000
In the investigation that followed, the HSE found that the council had failed to take relevant safety measures to stop people falling into holes in the floor, and did not issue any hole protection covers. They pleaded guilty to a breach of Section 3(1) of the Health and Safety at Work etc. Act 1974 and were fined £20,000.
Launching your injury claim in South Somerset via our website
If you launch your injury claim in South Somerset through Accident Advice Helpline’s website, you can take advantage of all of the benefits we offer; benefits which include:
- Our industry-leading ‘no win, no fee*’ service which comes highly recommended by Esther Rantzen
- The excellent customer support service that we offer
- The ability to pre-value your claim using the 30 second, interactive HOW MUCH calculator you’ll find on our website
- Free use of our helpline which is available from any landline on 0800 689 0500, or 0333 500 0993 from any mobile