Manufacturers, producers and importers all have a legal responsibility to ensure the products they supply to the public are safe and will not put anyone at risk of being injured when they use them. If they fail in this duty, they could have to face a personal injury claim in Broadland, as well as prosecution from the Trading Standards Officers.
Recalls: Avoiding an injury claim in Broadland
It is for this reason you see product recalls. When the makers of something realise there might be a safety issue, it is in there own best interest to make product recalls. In the instance of cars, this can cost millions of pounds, but that is nothing compared to the costs of someone making a personal injury claim in Broadland against them.
If someone was injured because of a fault on a car, apart from paying the compensation and all the legal costs, the knock to the reputation of their goods could prove fatal for them as a company. They could suddenly find that customers stopped buying their make of car, because safety is one of the things people look at when they buy anything these days.
In comparison to the amount of sales they could lose the cost of compensation would be very little, and that is a risk makers cannot take, whether they are carmakers or produce any other product.
The power of trading standards to try and stop injuries and victims having to make a personal injury claim in Broadland
Trading Standards Officers are based in most local councils and they are responsible for ensuring the safety of products sold to consumers. They can buy or seize goods for testing and if they find a safety issue, they can order a product recall and immediately stop further products being sold.
If they think the breach of safety is serious enough, they can prosecute the producer or importer and ask permission from the courts to destroy all of the products.
Prosecutions can result in heavy fines and sometimes in prison sentences for the guilty parties.
Making a claim for a product that causes harm
If you have purchased something that has caused you harm, as long as you have not tampered with it in any way, you could claim compensation from the makers. There is a lower limit on making a claim of £275, but no upper limit on the amount of compensation you could be awarded.
In this situation, you should be getting in touch with Accident Advice Helpline where your claim will be made quickly and efficiently, while making sure you get a fair deal for your particular circumstances.
On our website there is a mine of information about making claims of all types, or you can call our freephone number and speak with one of our friendly advisors. They will make sure that you have up to date and relevant information so that you can make an informed decision whether to proceed.