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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    How to make a claim

    How to make a claim

    If you have been injured in an accident which was not your fault in the last three years, here is a summary of the steps for how to make a claim for the compensation which may be due to you.

    How to make a claim

    1. Take Accident Advice Helpline’s simple online 30-second test to establish if we can assist you with your claim
    2. Call Accident Advice Helpline’s free helpline number to talk through your circumstances with one of our advisers
    3. If your claim has potential, Accident Advice Helpline can handle your case from start to finish. We will ensure you get the maximum compensation award to which you are entitled.
    4. Personal injury claims in the UK are regulated in order to try to ensure that cases run as smoothly as possible and are concluded as quickly as possible to obtain the compensation that the victim needs. This means that the solicitors will need to provide all relevant details early on in the claim, formulate a letter of claim to the alleged negligent party, analyse medical records and assessments and possibly obtain the opinion of an expert.
    5. With Accident Advice Helpline, you claim will proceed on a no-win, no- fee basis, which means that there are no up-front fees to get your claim started.
    6. Your solicitor will formulate a ‘schedule of costs’. This is a list of the costs which have been incurred as a result of your injury, plus the compensation according the extent or severity of your injury.
    7. Most cases are settled between the parties. This means that one party may make an offer to the other and negotiations proceed with ‘counter-offers’. Your solicitor will not accept an offer on your behalf, though they may be able to provide advice on whether or not the offer made is an acceptable one.
    8. Once a case is settled you will receive a compensation payment via your own solicitor who has received it from the other party’s solicitors. Often this is from the insurer of the other party, be it under car insurance, public liability insurance or employer’s liability insurance.
    9. If a case is not settled, the case will usually proceed to court where both parties present their case using a barrister. This is not a common scenario as most cases do settle.

    Ask Accident Advice Helpline how to make a claim

    If you have any questions relating to how to make a claim, the best option is to call our free helpline number at a time convenient to you. We are the claim experts and we are on your side.

    Dial 08000 689 0500 from a landline, or 0333 500 0993 from your mobile phone to connect with Accident Advice Helpline today. Our initial advice is free.

    Date Published: 1st November 2012

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority with licence number 591058 and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.