How to make a claim

Claim Now

If you have been injured in an accident which was not your fault in the last three years, here is a summary of the steps for how to make a claim for the compensation which may be due to you.

How to make a claim

  1. Take Accident Advice Helpline’s simple online 30-second test to establish if we can assist you with your claim
  2. Call Accident Advice Helpline’s free helpline number to talk through your circumstances with one of our advisers
  3. If your claim has potential, Accident Advice Helpline can handle your case from start to finish. We will ensure you get the maximum compensation award to which you are entitled.
  4. Personal injury claims in the UK are regulated in order to try to ensure that cases run as smoothly as possible and are concluded as quickly as possible to obtain the compensation that the victim needs. This means that the solicitors will need to provide all relevant details early on in the claim, formulate a letter of claim to the alleged negligent party, analyse medical records and assessments and possibly obtain the opinion of an expert.
  5. With Accident Advice Helpline, you claim will proceed on a no-win, no- fee* basis, which means that there are no up-front fees to get your claim started.
  6. Your solicitor will formulate a ‘schedule of costs’. This is a list of the costs which have been incurred as a result of your injury, plus the compensation according the extent or severity of your injury.
  7. Most cases are settled between the parties. This means that one party may make an offer to the other and negotiations proceed with ‘counter-offers’. Your solicitor will not accept an offer on your behalf, though they may be able to provide advice on whether or not the offer made is an acceptable one.
  8. Once a case is settled you will receive a compensation payment via your own solicitor who has received it from the other party’s solicitors. Often this is from the insurer of the other party, be it under car insurance, public liability insurance or employer’s liability insurance.
  9. If a case is not settled, the case will usually proceed to court where both parties present their case using a barrister. This is not a common scenario as most cases do settle.

Ask Accident Advice Helpline how to make a claim

If you have any questions relating to how to make a claim, the best option is to call our free helpline number at a time convenient to you. We are the claim experts and we are on your side.

Dial 08000 689 0500 from a landline, or 0333 500 0993 from your mobile phone to connect with Accident Advice Helpline today. Our initial advice is free.

  • Was this Helpful ?
  • Yes   No

How much you could claim?

Two QUICK ways to find:
  1. Call us at 0800 689 0500 or 0333 500 0993 from your mobile OR
  2. Use our Claim Calculator

Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

Claim Calculator
Find out in 30 seconds how much YOU could claim...
  • Please tell us where you were injured
  • Please enter your full name
  • Please enter a valid name
  • Please enter your telephone number
  • Please enter a valid telephone number
  • Terms and Conditions*Required

Can I Claim?

Esther says "The law states that if you’ve been injured and someone else is to blame, you are entitled to compensation." Read more >

Claim Calculator ► Accident Types ►

How Much Could I Claim?

It only takes 30 seconds to find out how much compensation you could receive. Take the 30 second test now.>

30 Second test ► Claim Form ►

Why Choose Us?

"When they say they are 100% no-win, no-fee*, they mean it. I would recommend Accident Advice Helpline to anybody." Read more >

No-Win, No-Fee*? ► Testimonials ►

Claim Now

"They were ever so professional ... they knew exactly what I was going through ... I received over £4500." Read more >

Claim Form ► Call Me Back ►
Is there anything wrong with this page? ( Help us Improve )