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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    How Personal Injury Claims Work


    Taking legal action in order to get compensation for personal injury is not a course of action that people take on a whim. It needs to be carefully considered, as depending on the type and cause of personal injury, it can be a long, stressful process with no guarantee of success. Most people are not aware of exactly how personal injury claims work.

    If you have been involved in an accident that was not your fault in the last 3 years, or you know someone who has, it will help if you understand the claims process and know exactly what lies ahead. With this in mind, we have outlined the steps necessary to claim compensation, and describe how the system works, in general.

    How personal injury claims work

    There are certain criteria that need to be met in order to be eligible to claim personal injury compensation:

    • You should not have been at fault for the accident
    • The accident must have happened in the last 3 years, although in exceptional cases this time limit can be extended
    • You should have received medical treatment for your injuries following the accident

    These are the main criteria, so if these 3 circumstances apply to your accident, you may be eligible to make a claim.

    The financial cost of making a claim

    When people ask how personal injury claims work, they assume that it is an expensive process that few are able to follow. However, if you use a personal injury law firm such as ours, you will find that many operate on a basis of no win, no fee**.

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    In effect, this means that you can start a claim for compensation without paying a penny, and if you do not win there is still nothing to pay.

    Personal injury solicitors

    Some accident victims are successful in claiming compensation on their own, without the help of companies such as Accident Advice Helpline. Perhaps they already know a specialist solicitor who can help them, and have the funds to pay the legal fees upfront.

    The majority of people, however, do not have this advantage, and need help in finding the right solicitor for their case. If you make a claim with our help, we would provide a recommendation for a specialist personal injury lawyer near you, wherever you live in the UK.

    If you want to find out more about how personal injury claims work, give our 24-hour helpline a call on 0800 689 0500 or 0333 500 0993 from a mobile for some honest, expert advice, with no obligation. We can explain the process in more detail, and help you decide on the next step.

    Date Published: 21st January 2013

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority with licence number 591058 and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.