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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Holiday illness claims


    Many British holiday makers make holiday illness claims every year after taking a holiday abroad. Illnesses which are caused by someone else’s negligence can be claimed for. For example, you could get food poisoning after eating in the hotel restaurant where you are staying.

    All UK holidaymakers at that hotel who got food poisoning could make holiday illness claims either against the UK tour operator they purchased the package holiday with, or the hotel owner. However if you make a claim against the foreign hotel owner, the claims would have to be settled in a foreign court. For this to happen, you would need the services of a solicitor or a firm of solicitors who have contacts or offices in the foreign country where you had your illness. It is easier to make holiday illness claims against a UK tour operator. When many holidaymakers have been affected by the same illness, they can join together and make a group claim for compensation.

    Holiday illness claims

    If you are ill while staying at a hotel in a foreign country, you should contact your tour representative and report your illness. You should ask for a copy of the report that he or she sends to the tour operator. You should seek immediate medical treatment for your illness at the holiday resort and then go to see your own GP when you return to the UK so that they can confirm your illness. You will need to do this in order to make holiday illness claims.

    Illnesses after swimming in a hotel pool

    It’s not just food poisoning which gives people diarrhoea, vomiting and stomach cramps. If you swim in a hotel swimming pool which is not cleaned regularly or is not properly maintained, you could become infected with various strains of water-borne bacteria which include E coli. You should follow a few simple guidelines to prevent falling ill after swimming in a hotel pool. If the pool has murky water and you cannot see the bottom, don’t be tempted to swim in it. If the tiles feel slimy, avoid the pool and if the water smells strongly of chemicals, stay clear of it as this is sometimes a sign that bacteria in the pool have become resistant to the usual chlorine used to clean the water.

    Accident Advice Helpline

    If you or you and a group of fellow holidaymakers want to make holiday illness claims when you return to the UK, but you aren’t sure how to do this, you can contact us at Accident Advice Helpline for expert legal advice. You can visit our website to check our credentials or, if you would prefer, call us on one of our helpline numbers for expert legal advice.

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    The numbers to ring are 0800 689 0500 from landlines and 0333 500 0993 from mobile phones. Why not call us now and see what we can do for you?

    Date Published: 26th October 2013

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority with licence number 591058 and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.