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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Flowchart personal injury claims

    Flowchart personal injury claims

    Most legal processes tend to be handled in a standard way. This may be because there are rules and regulations setting out how they should be handled, or it may be dictated by the conventions of what has to be proved. Personal injury claims also tend to be handled in a standard way. Although every case and every claimant is different, there is a general procedure that is followed in every case. Using a road traffic case handled by the well-established law firm, Accident Advice Helpline as an example, here is a flowchart illustrating the personal injury claims procedure.

    Flowchart personal injury claims – At the scene of the accident

    Once everyone is safely out of further danger and medical attention has been called (if needed) this stage of the process involves collecting information from the scene (photographs or plans may be useful) and exchanging contact details with everyone involved. Even if you are not suffering any immediate symptoms and your car appears undamaged it is important to do this.

    Flowchart personal injury claims – Accident Advice Helpline 30 second test

    Accident Advice Helpline has a unique 30 second test that allows you to find out quickly and easily if you have grounds to make a claim. If the test shows that you do have grounds to claim then an advisor can guide you through the next step where you’ll need to provide some simple details about the accident and about your injuries

    Flowchart personal injury claims – After the accident

    If your symptoms appear after the accident then seek medical advice. You can also contact a claims provider at this stage; Accident Advice Helpline can be reached via their website or on their 24 hour hotline. Keep a note of all of the medical treatment that you have received and of all the medication (e.g. painkillers) that you have taken. You may need to provide details of this later on in your claim.

    Flowchart personal injury claims – Making a claim

    The highly trained advisers at Accident Advice Helpline will put you in touch with a personal injury lawyer that they have selected for you from our extensive team of in-house lawyers. You will provide further details of the accident and of how your injuries are progressing to your lawyer. You may still be waiting to have surgery or further investigations or treatment (e.g. physiotherapy) at this stage. You will also provide details of money that you have lost (or are still losing) as a result of your injuries. Your lawyer will work for you on a no-win, no-fee* basis so you will not have to pay any up front legal costs.

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    Date Published: 7th May 2013

    Author: Rebecca Smith

    Category: Personal injury claims

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority with licence number 591058 and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.