Most legal processes tend to be handled in a standard way. This may be because there are rules and regulations setting out how they should be handled, or it may be dictated by the conventions of what has to be proved.
Personal injury claims also tend to be handled in a standard way. Although every case and every claimant is different, there is a general procedure that is followed in every case. Using as an example a road traffic case handled by well-established claims providers Accident Advice Helpline, here is a flowchart illustrating the personal injury claims procedure – think of it as a flowchart on personal injury claims.
At the scene of the accident
Once everyone is safely out of further danger and medical attention has been called (if needed), this stage of the process involves collecting information from the scene (photographs or plans may be useful) and exchanging contact details with everyone involved. Even if you are not suffering any immediate symptoms it is important to do this, as some symptoms (for example, whiplash) come on later.
After the accident
If your symptoms appear after the accident, seek medical advice on this. You can also contact a claims provider at this stage. Accident Advice Helpline can be reached via our website or on the 24-hour hotline. Keep a note of all of the medical treatment that you have received and of all the medication (e.g. painkillers) that you have taken. You may need to provide details of this later on in your claim.
Accident Advice Helpline’s 30-second test
Accident Advice Helpline have a unique 30-second test that allows you to find out quickly and easily if you have grounds to make a claim. If the test shows that you do have grounds, then you make the final decision about going ahead. All you have to do is to provide some simple details about the accident and about your injuriesOpen Claim Calculator
Making a claim
The highly trained advisers at Accident Advice Helpline will put you in touch with a personal injury lawyer who we have selected for you from a panel of around 200. You will provide further details of the accident and how your injuries are progressing to your lawyer. You may still be waiting to have surgery or further treatment (e.g. physiotherapy) at this stage. You will also provide details of money that you have lost (or are still losing) as a result of your injuries. Your lawyer will work for you on a no win no fee* basis, so you will not have to pay any upfront legal costs. Call us today on 0800 689 0500 to make your claim.