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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

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    Faulty product compensation claim


    A customer and retailer relationship is largely a relationship of trust, with the retailer trusting that their customer can and will pay in full for their goods and the customer trusting that the retailer’s goods are both fit for purpose and safe to use. Therefore, if a retailer or manufacturer sells goods or products which are faulty then they are breaking this trust and, either wilfully or mistakenly, they are putting their trusting customers at risk. More than this too, retailers and manufacturers who produce and sell faulty goods are disregarding a legal responsibility that they have to their customers and as such are liable to provide recompense for this through a faulty product compensation claim.

    What is a Faulty Product Compensation Claim?

    A faulty product compensation claim is a way in which a consumer who has been injured because of a faulty product and through no fault of their own can claim the compensation which will help to cover medical bills, loss of earnings and other hardships caused by the accident. If you suffer an accident due to a product failing to deliver what it promises when it is used correctly then you should look into the possibility of launching a faulty product compensation claim.

    Isn’t it Complicated and Difficult?

    The process of pursuing a faulty product compensation claim would certainly be a daunting one if you had to go it alone, but fortunately Accident Advice Helpline have been around for 13 years working on the behalf of consumers to successfully undertake all kinds of faulty product compensation claim proceedings.

    What do Accident Advice Helpline do?

    Firstly, Accident Advice Helpline let you quickly assess your own case and calculate the kind of compensation which you may be owed thanks to their brilliant 30 Second Test. This simple and easy online form just asks for a few basic details of your accident or injury and then generates a calculation of the kind of compensation which you could be due through your faulty product compensation claim. Once you have done this, Accident Advice Helpline are available over the phone 24 hours a day and seven days a week on 0800 180 4123 or  0333 500 0992 on your mobile, to guide you through the next steps of the process in confidence and with no obligation.

    They Work on your Behalf

    After you do decide to pursue your faulty product compensation claim, Accident Advice Helpline’s experienced team of in house solicitors will take on your case and will do all of the hard work for you. Thanks to their skill and experience the large majority of claims handled by Accident Advice Helpline are resolved without you having to step foot in court and in fact claimants largely do not need to do anything other than liaise with Accident Advice Helpline over the phone.

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    So, if you have suffered an injury and the ensuing hardship through no fault of your own then let Accident Advice Helpline work to get you the compensation which you deserve.

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.