The people who have the legal responsibilities to consumers regarding their goods and products are the manufacturers, producers and importers. They all need to ensure the safety of any products that are being sold to the public, so that no harm or injuries can occur to anyone that buys something.
If you have been injured because of a defective item, then you may be able to make a faulty product claim in Henley-on-Thames, with our solicitors to help you.
How they should avoid having to face a faulty product claim in Henley-on-Thames
Manufacturers, producers or importers have the main responsibility to make sure that their products are safe, and if there are any risks with a product they have to follow certain guidelines, such as:
- Provide clear information to help consumers understand the risks
- Monitor the safety of products
- Warn consumers about any potential risks
- Take action if safety problems are found
If they fail in their duty to do this and an accident results in injury because of their product, then they may have to face a faulty product claim in Henley-on-Thames and pay compensation.
These rules and regulations apply to all types of items, through from small to large, there are no exceptions. You also do not have to have brought the product yourself and it does not have to be new, as long as it has not been tampered with and it is that tampering that made it unsafe.
Retailers are not safe either
The retailers are not normally made responsible if an accident happens, because an item was brought from their shop, unless they knew that they were selling something that was unsafe for the public.
Shops in particular need to keep a close eye on high-risk goods such as food, toys, fireworks and medicines.
The Trading Standards Officers
If you have a product that is faulty and had caused a injury, then you should report it to the Trading Standards Officer in the local council. They are responsible for safety enforcement and have the power to:
- Prosecute the guilty party which can mean heavy fines or imprisonment
- Demand the recall of any unsafe products
- Order the sales to stop
- Get permission from the courts to destroy the goods
Making your faulty product claim in Henley-on-Thames with Accident Advice Helpline
Accident Advice Helpline has helped many thousand of claimants, injured through no fault of their own, in many different types of accidents, make personal injury compensation claims and among those there have been many faulty product claims.
To make a personal injury compensation claim can be complicated and time consuming to the layman, but it is what we are good at, what we do best. We are one of the leading companies in the industry and have a reputation for providing complete customer satisfaction.
On our website there is a 30-second test which is there for your guidance about the amounts of compensation that are awarded for differing injuries. Our helpline number is 0800 689 0500 if you are using a landline, or 0333 500 0993 from a mobile. You can speak to one of our friendly advisors who will help you all they can.
Date Published: 4th April 2014
Author: David Brown