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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Faulty merchandise compensation


    Faulty merchandise compensation claims are the way in which consumers can pay for any costs incurred through injuries and illness caused when manufacturers or retailers risk the safety of their customers by providing them with goods that were either faulty or dangerous even when used according to instructions. Far from being frivolous, this is simply as much as you deserve if your health and safety is endangered by the careless or callous actions of a company who should know better.

    When to start faulty merchandise compensation claims

    If you have suffered an injury because of a faulty product which you purchased in good faith and used according to the instructions, you shouldn’t be liable to suffer the costs in either the short or long term that can ensue. Any company which provides goods for sale that put their customers in any danger have broken their legal responsibility to their customers and are liable to provide compensation as a means of recompense.

    First steps to take

    The best way to find out whether you have cause to pursue faulty merchandise compensation proceedings and how much compensation you may be due is to use Accident Advice Helpline’s innovative 30-second test. This quick and easy compensation calculator lets you enter some simple information into an online form in order to get a rapid response which will let you know just how much compensation that you could be due.

    What Next?

    Once you have used the quick and easy 30-second test, talk to Accident Advice Helpline’s friendly and professional staff, who are available on the freephone number 0800 689 0500, or 0333 500 0993 from a mobile. All our staff are highly trained and have the company’s 16 years of experience in the field imparted upon them. They are able to deal with any situation in the most professional and helpful way possible.

    Let Accident Advice Helpline take the strain

    Once you have trusted Accident Advice Helpline with your faulty goods compensation claims proceedings, you can rest assured that our team of highly skilled in-house solicitors will do their utmost to get the best possible result for you. In the very unlikely event that our own solicitors do not have the expertise for a very complex case, Accident Advice Helpline will search out the best specialist solicitor for your situation. All of our lawyers work on a no win no fee basis and are adept at dealing with the vast majority of cases without claimants having to set foot in a courtroom.

    Open Claim Calculator

    This combination of our 30-second test, friendly and professional helpline staff, and outstanding in-house solicitors is the reason why Accident Advice Helpline have gained the endorsement of consumer champion Dame Esther Rantzen, and why we are the people to trust with your faulty merchandise compensation claim proceedings.

    Date Published: 29th July 2013

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority with licence number 591058 and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.