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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Faulty goods


    Faulty Goods

    Everyone who has ever found that they have purchased faulty goods will know that this is a galling and disappointing experience. You feel embarrassed that you have been taken in and have parted with your money under false pretences, to be provided with goods that are not fit for purpose. The only time that this situation is any worse is when the faulty goods are also dangerous and cause you an injury, which can directly be said to have been caused by the retailer or manufacturer who sold the faulty goods. This represents a stark betrayal by these organisations of their legal and moral responsibility to the safety of the consumer and means that in the eyes of the law you deserve to be able to seek compensation.

    Who can Help with Faulty Goods Claims?

    Accident Advice Helpline have been handling compensation claim cases for a number of years and in this time have gained compensation for thousands of claimants who have been injured due to faulty goods which they bought in good faith. These years of experience and dedication to the cause of so many claimants is reflected in the fact that Accident Advice Helpline have gained the seal of approval of consumer Campaigner Esther Rantzen, who endorses the company for their services to consumers who have suffered because of the callousness or carelessness of big manufacturers or retailers.

    What do I do?

    First and foremost, make sure that you get your injury treated by a doctor, as even the most common injury can develop and worsen if left untreated. As you do undergo treatment, this will create documentary evidence of the extent of your injuries which can then be used as part of the compensation claim proceedings. Once you have your injury under control you can then take Accident Advice Helpline’s 30 second test to assess your claim and how much compensation that you may be owed. This quick and easy online compensation calculator takes just thirty seconds and some basic information about your circumstances to deliver you this information and let you know where you stand.

    What if I have more Questions?

    You wouldn’t be human if you didn’t have any questions or queries about how to go about claiming compensation for faulty goods and Accident Advice Helpline know how important it is that you get quick and accurate answers. That is why they have friendly and experienced staff available 24 hours a day to answer your questions on 0800 689 0500 or from your mobile on 0333 500 0993. These advisors are fully trained and experienced enough to answer any questions you may have and to reassure you in any given situation.

    Then What?

    Once you have trusted your claim to Accident Advice Helpline, they will do the leg work for you and their team of in house solicitors will fight on your behalf to get you the compensation that you deserve. In most cases claimants can deal with their case entirely over the phone and will not have to see the inside of a courtroom.

    Open Claim Calculator

    Date Published: 5th August 2013

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority with licence number 591058 and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.