When dealing with customers on our helpline, our advisors often say that the same questions come up time and again. This obviously shows that certain aspects of claiming are more important than others. To supplement the advice and information provided on the helpline, here are the answers to a few of the most frequently asked questions about claiming compensation and your expert solicitor in Halstead.
How do I know if I can make a claim for compensation?
There are three main requirements that need to be met before your claim will be considered legitimate:
- The accident must have taken place within the last three years;
- It must not have been your fault; and
- Your injuries should have been assessed and treated by a medical professional around the time of the incident.
How much compensation will I receive if I use Accident Advice Helpline?
It is very difficult to state exactly how much each person might receive, due to the fact that each case has different circumstances and complexities. Because of this, we prefer to offer you an estimate of the award that you could receive. This is available either by calling our helpline advisors, or by taking the 30-second test on our website.
Can I use no win no fee* with my expert solicitor in Halstead?
Yes, our in-house teams of solicitors all use no win no fee* when processing claims. It allows you to start your claim immediately with no initial financial outlay, and if the claim is lost you are not held liable to pay any of your solicitor’s legal fees.
Will I need to go to court as part of my claim?
Hopefully not, because we prefer to process cases over the phone whenever possible. This means that the majority of our customers are not required to attend court, and a lot of pressure is instantly taken away. Your personal injury solicitor will be able to advise you on whether your claim can be processed in this way.
How long will my claim take to complete?
We process claims as quickly and efficiently as possible to arrive at the best compensation award in your circumstances, without compromising on professionalism. Our solicitors are proactive and will keep you updated on its progress at regular intervals, so you are not left wondering what is going on.
If you want to find out more, or to start a claim with your expert solicitor in Halstead, just call one of these numbers and you’ll be able to speak to our friendly advisors:
- 0800 689 0500 from a landline; or
- 0333 500 0993 from a mobile phone.