Hospitals are supposed to provide you with a comforting and secure atmosphere, so that you can deal with any treatment or illness in comfort, and knowing that you are being taken care of in the best way possible. However, in some cases you may find that hospital staff are rude and unfriendly, making your stay uncomfortable and miserable, and making it difficult for you to feel secure whilst you are recovering.
Are you looking for an expert injury lawyers in Westcliff-on-Sea after your hospital experience?
Hospital staff do have to deal with a lot of stress on a day to day basis, but this is no excuse for being rude and unpleasant. If you are faced with rude hospital staff, here are some tips on dealing with the situation.
- Go to Accident and Emergency for the right problems. You only need to go to A&E if you are bleeding heavily, have chest pains or a broken bone, if you are having difficulty breathing and so on. Any other type of illness or injury, which could be treated by a doctor or wait to be seen, is likely to cause staff to be rude to you, as you are wasting precious time that could be taken up by those who legitimately need help right away.
- Make a complaint. You may want to do this within your hospital, especially if you are staying there for some time, but you can also file a complaint through the NHS, about a specific hospital. You may want to do that after your stay, so that something can be done to benefit those who stay in future.
- Ask to have the staff member changed when treating you. It is your care and your illness or injury which is important, and you are completely within your rights to refuse to be treated by a certain doctor or nurse. Speak to a manager within the hospital and ask for a new doctor to treat you. Be honest when asked why you want to change.
Talk to us about expert injury lawyers in Westcliff-on-Sea
If hospital staff have been rude and disinterested and you feel that it has actually caused you physical harm, or that they have missed a symptom or failed to diagnose your illness because of negligence, then you may want to find expert injury lawyers in Westcliff-on-Sea to claim compensation against the hospital.
Accident Advice Helpline has over 15 years’ experience in the field of personal injury compensation claims, and if you need expert injury lawyers in Westcliff-on-Sea, we will process your claim for you. The fact that we work on your behalf takes a lot of stress out of the process, and you shouldn’t even have to go to court. We work on a no-win, no-fee* basis, so you have nothing to lose! You can call the helpline 24/7 on 0800 689 0500 or 0333 500 0993.