We at Accident Advice Helpline like to think that we offer an excellent service to all our customers. Our website contains a wealth of information about making a claim for compensation, in addition to heartfelt testimonials from many satisfied customers, but many people who have been involved in a driving accident say that they were not sure what to do at the accident scene.
This prompted us to offer some guidance on what to do immediately after an accident has happened and we have detailed actions to take at the scene of a road traffic accident.
1. Call the police and ambulance service
This should be the first action to take, as the police will need to take control of the situation by closing the road and redirecting other traffic. Looking after your safety and that of others is the first priority after a driving accident.
2. Obtain the details of any witnesses
By immediately getting the names and addresses of anyone who witnessed the accident you could have several eye-witnesses who will verify your account of what happened.
3. Take photos of the accident scene
If you are able, use your camera phone to take some pictures of other vehicles involved in the collision, the road conditions at the time and anything else you think may have contributed to the accident.Open Claim Calculator
4. Write down your recollection of the driving accident
As soon as possible, write down your account of what happened so that you do not omit any important details.
5. Get medical treatment
Even if you think you have not been injured in the driving accident, get medical attention either in Accident and Emergency or at your own GP surgery. It is common for whiplash injuries to cause pain a couple of days after an accident, so do not assume that you are uninjured.
These tips on what to do after a car accident assume that you have not been seriously injured and are able to walk around. Some time after the accident you might start to think about claiming compensation for your injuries. We offer a free 24-hour helpline on 0800 689 0500 or from your mobile on 0333 500 0993 for anyone wanting to discuss the circumstances of their driving accident and can help you decide whether or not to start a claim.
You will be under no obligation to make a claim with us, and we offer expert legal advice to anyone who calls. Alternatively, you can get more information about making a claim for compensation on our website.