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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Car Crashes


    Advice on Car Crashes

    Car crashes can be traumatic experiences and can result in a variety of injuries including broken bones and bruises, as well as psychological injuries.

    The most common injury sustained in car crashes is whiplash, a neck injury caused by a sudden movement of the head forwards, backwards or sideways, which can frequently be caused by the sudden force of an impact such as your car being hit from behind. Common symptoms of whiplash include neck pain, headaches, shoulder pain, back pain, loss of feeling in arms or hands and dizziness.

    Essential steps for victims of car crashes

    • Take photographs of the crash scene
      These can be valuable as evidence in support of your claim. If you weren’t able to take pictures, don’t worry. It may still be possible for you to make a claim.
    • Take the names and addresses of any witnesses
      but DO NOT contact them yourself. Your solicitor will do this for you.
    • Write down an account of the accident
      You should write down any relevant details as soon as possible while they are fresh in your mind. Include information such as estimated speed of the vehicles involved, type of road, whether headlights and/or indicators were used, weather and visibility.
    • Inform the police
      Note down the name and number of the police officers who attend the scene. Don’t leave the scene until insurance details and any other relevant information has been exchanged, everyone is taken care of, and the police have confirmed you may leave.
    • Seek medical advice from your GP or local hospital
      It’s important to do this even if your injury seems minor. Symptoms of injuries such as whiplash can take a few days to develop and may worsen over time. Your doctor will be asked for a medical report if your compensation claim goes to court.
    • Notify your insurance company
      Your policy may be invalid if you don’t report an accident.
    • Keep all receipts
      You should retain receipts for expenses related to your accident – for example taxi fares to and from hospital or hiring a vehicle while yours is being repaired – as we may be able to claim compensation for these, as well as your injury.

    Contact the experts

    Accident Advice Helpline has helped thousands of victims of car crashes since its inception in 2000. And remember, it’s not only drivers who can claim compensation – we can help passengers, motorcyclists, cyclists and pedestrians injured in car crashes too. Even if the driver at fault is a friend or family member you can still make a personal injury claim. Your claim will be pursued with their insurance company, not them personally. We can also help with claims relating to uninsured drivers and hit and runs. If you’ve been forced to take time off work, you may also be entitled to compensation for loss of earnings.

    If you’ve been injured by another driver’s negligence, start your personal injury claim with Accident Advice Helpline today. Call our 24-hour helpline on 0800 180 4123.

    Date Published: 22nd January 2013

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority with licence number 591058 and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.