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Injured in the last 3 years?
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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Car accident insurance process

    Car accident insurance process step by step

    If you wondered how the car accident insurance process works and you need to claim for personal injury, follow our simple step-by-step process

    1. Check your eligibility online in our 30-second test. It’s in the How Much? box on the top right
    2. You passed it? Great!
    3. Complete our quick questionnaire with the details of your accident
    4. Receive our estimate of what your claim might be worth
    5. Start your claim online or call 0800 689 0500 or 0333 500 0993 from a mobile and speak to one of our friendly experts
    6. Most claims can be processed by telephone

    Tips to bear in mind for the car accident insurance process

    • Our panel of experts analyses the information you give us and finds the most suitable solicitor to take your case
    • You may be able to claim for some expenses besides the personal injury claim, so keep your receipts and documentation
    • Claimants don’t always have to attend court but you may need to attend one additional medical assessment
    • Estimates are just that: they are no guarantee of an amount to be paid

     What will it cost me?

    • We don’t charge for giving advice prior to starting a claim
    • We don’t ask you to pay any upfront fees
    • All our solicitors work on a strictly no-win, no-fee basis
    • In most cases, the other side pays the legal fees
    • We make fast pay outs of any compensation awards made

    Quick facts about Accident Advice Helpline

    • One of the UK’s leading law firms who are expert on the car accident insurance process
    • More than sixteen years’ experience in the personal injury claims business
    • Endorsed by Dame Esther Rantzen, media personality and consumer champion
    • A dedicated helpline
    • Gives free advice to anyone in need and there is no obligation to proceed

    Things to remember

    1. A personal injury claim is only valid if it was someone else’s fault
    2. The accident must have happened within three years
    3. The claimant required medical treatment because of the accident
    4. The length of time a car accident insurance process takes to completion varies according to the nature of the case.

    Most important of all is to take care on the roads. Nobody wants to be the victim of an accident. However, we can’t tell what the other guy is going to do, nor predict the weather or unexpected mechanical failure. We can do much to minimize the risk by keeping our vehicles in top condition, checking brakes and tyres regularly and treating bad weather seriously.

    If you have any concerns or wish to know more about Accident Advice Helpline, please get in touch on 0800 689 0500 or 0333 500 0993 from a mobile phone.

    Date Published: 22nd January 2013

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority with licence number 591058 and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.