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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Accident managers


    Accident managers are highly trained professionals who work for law firms like Accident Advice Helpline. We all hope that we never have to use the services of a law firm. None of us want to be hurt in an accident that was not our own fault. However, one day you may find that through no fault of your own you have been hurt in some way. This is common in car accidents, work place accidents and in slips trips and falls when you are out and about. This is when we are all grateful for the input of professional legal advisors.

    How to get help for a non-fault accident

    It is very simple to get hold of accident managers. Accident Advice Helpline has a 24 hour/7 day a week helpline. Our experienced, friendly accident advisors will give you all the information that you need. Don’t worry about paying for the call because it is free from your landline although you can access our service online if you would prefer. You also do not need to pay an upfront legal fee to access this support as it is handled on a no-win, no-fee* basis.

    What can we do to help you?

    Accident managers have one important first task and that is to provide early reassurance to you, the client. They will answer any questions that you have about the claims process so feel free to explain any concerns or fears that you have. Their next task is to help you take our unique 30-second test. It takes just half a minute to supply some crucial details about your accident and the injuries that you have suffered. The accident managers then give you a decision about whether your claim is likely to be successful or not.

    What happens next in your claim?

    Once you have decided to go ahead and make a claim for compensation the accident managers will guide you through every step of the claim process. The accident managers that take over at this stage are called personal injury lawyers. Accident Advice Helpline will select exactly the right personal injury lawyer for your case. We are a large and well-established law firm with over 15 years’ experience in the field and so we will not have a problem finding just the right expert for your case. Your personal injury lawyer will advise you about the information that you need to supply about the accident.

    What about your injuries?

    It is always a good idea to keep a record of the details relating to your injury as these will be needed at some stage for your claim. These may include:

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    • Where you were injured.
    • How the injury was caused.
    • If the injury is still on-going.
    • Emergency treatment that you received at the scene.
    • Which hospital (if any) you were taken to.
    • Operations.
    • Scans and X-rays.
    • Physiotherapy.
    • Psychological symptoms.

    Also, have a think about how the symptoms are affecting your normal, everyday life and the disruption that they are causing. Call Accident Advice Helpline on their freephone number 0800 689 0500 or 0333 500 0993 from a mobile (charges may apply)

    Date Published: 13th July 2013

    Author: Sharon Parry

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.