Accident Investigator Service

0

Here at Accident Advice Helpline we have teams of highly trained, friendly and professional staff who answer your calls every day, seven days a week.  These members of staff are not just highly trained, friendly and professional, there are so much more.  They are also highly knowledgeable in the compensation claims process and know how to assess and investigate your accident and accident injuries and damages.

Accident Investigator Service

Here are a few words from one of our long standing members of staff, Tom.  Tom has been handling calls from Accident Advice Helpline customers for just over ten years and is quite the expert accident investigator.

“I started working for Accident Advice Helpline just over ten years ago and I work as call handler/ accident investigator.  I have to say I really love my job and working for Accident Advice Helpline is great as we are a really customer focused company so I get great job satisfaction.  I have learnt a lot from my time working here and now I manage a team of staff so it’s great to pass on that experience, wisdom and knowledge and help the new Accident Advice Helpline call handlers/ accident investigators get even better.”

“As a call handler or accident investigator here are some of the questions I may ask a client when they contact me regarding the possibility of making a compensation claim.

  • What kind of accident have you been involved in?
  • When did this accident happen?
  • Where were you when this happened?
  • How exactly did it happen?
  • Were there any others who saw or witnessed the accident?
  • Is there an individual/ group of people or organisation who was responsible for this?
  • Have you suffered physical injuries, physical pain or suffering?
  • Have you suffered emotional injuries, emotional pain or suffering?
  • Did you receive medical attention or treatment after the accident?
  • Was this on-going for a period of time/ still on going?
  • Have you or were you prescribed any painkillers or medication due to the effects of the accident?
  • If so please provide information on these.
  • Have you suffered financial loss as a result of this accident?
  • Have you been unable to do day to day tasks which you could carry out before your accident?
  • Have you had to take time off work or other duties/ responsibilities?
  • If work other duties/ responsibilities were previously paid has this time off been unpaid?
  • How else has this accident impacted on your life?

“Obviously the questions may vary from one customer to another and I will adapt these to suit the customer and his/ her personal case and circumstances.  But this is an example of some of my work as an Accident Investigator for Accident Advice Helpline.”

You can give our team a call on 0800 689 0500 or 0333 500 0993 from a mobile.

  • Was this Helpful ?
  • Yes   No

How much you could claim?

Two QUICK ways to find:
  1. Call us at 0800 689 0500 or 0333 500 0993 from your mobile OR
  2. Use our Claim Calculator

Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

Claim Calculator
Find out in 30 seconds how much YOU could claim...
  • Please tell us where you were injured
  • Please enter your full name
  • Please enter a valid name
  • Please enter your telephone number
  • Please enter a valid telephone number
  • Terms and Conditions*Required


Can I Claim?

Esther says "The law states that if you’ve been injured and someone else is to blame, you are entitled to compensation." Read more >

Claim Calculator ► Accident Types ►

How Much Could I Claim?

It only takes 30 seconds to find out how much compensation you could receive. Take the 30 second test now.>

30 Second test ► Claim Form ►

Why Choose Us?

"When they say they are 100% no-win, no-fee*, they mean it. I would recommend Accident Advice Helpline to anybody." Read more >

No-Win, No-Fee*? ► Testimonials ►

Claim Now

"They were ever so professional ... they knew exactly what I was going through ... I received over £4500." Read more >

Claim Form ► Call Me Back ►
Is there anything wrong with this page? ( Help us Improve )