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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Learn more

    Accident claims process


    Enduring the stress of a personal injury or accident can be very difficult, requiring the support of family and friends as you come to terms with your change in circumstances. For some, your injury will have caused only minor inconvenience, whereas for others, it may have been life-altering. Regardless of the severity of the accident, there is no underestimating the difficulties you may face as a result as well as the emotions you will have to contend with. Making a claim should not be put to the bottom of your priority list as a result of your stress; it is important that you are compensated for your injury, and a basic understanding of the accident claims process can help you relieve the anxiety sometimes associated with making a claim.

    The accident claims process is made simple and straightforward by Accident Advice Helpline, offering you peace of mind that your case is being handled in an open and honest way, and with minimum input from you.

    What is the basic accident claims process?

    The first step in the accident claims process is determining your eligibility to make a claim. This usually depends on the following three factors:

    • Did the accident occur through no fault of your own?
    • Was your personal injury incurred within the past three years?
    • Did you require medical attention?

    To help confirm your eligibility, there are a range of useful online tools available to you. Accident Advice Helpline has an online 30-second calculator, which is able to tell you within half a minute whether you are eligible to make a claim, as well as calculating your estimated compensation amount based on the average amount received by others.

    What should you do next?

    Accident Advice Helpline will steer you through the accident claims process with minimum fuss. To start your claim, you can either fill out Accident Advice Helpline’s short claim form, or you can call the 24/7 advice line.

    Open Claim Calculator

    Accident Advice Helpline has a large staff of in-house lawyers, all working on a no-win, no -fee* basis to bring you specialist help for your claim. Our professional, trained advisors will match you with one of our solicitors with the best experience in your specific personal injury type, be it an accident at work, a car accident or a fall in a public place. This means you have the maximum chance of receiving the compensation amount you deserve.

    As the claimant, you will usually be able to progress your claim entirely via the telephone and typically will not need to attend court, although you may be required to attend one medical assessment. Endorsed by renowned UK consumer champion, Dame Esther Rantzen, you can have peace of mind that Accident Advice Helpline will handle your compensation claim honestly and openly, whilst you are able to relax and trust that your case is being represented by experts in their field.

    Call us now on 0800 689 0500 or 0333 500 0993.

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.