Accident Advice Helpline in the UK


We at Accident Advice Helpline in the UK receive countless telephone enquiries from people asking about the claims process every day. Whilst we are happy to chat to potential claimants and give them the advice they require, we know that some people prefer to gather information by researching online. This is why we’ve decided to create a page dedicated to some of the most frequently asked questions that come into our helpline.

Do personal injury cases require court appearances?

It’s natural that potential claimants feel a little uneasy about having to make a court appearance related to their claim. Whilst court appearances are usually unnecessary for personal injury cases there is no way to be 100 percent sure until the claim is in motion and negotiation with the other party has begun.

Most solicitors, like us at Accident Advice Helpline in the UK, work hard to avoid court appearances but in the unlikely chance they are necessary your solicitor will prepare and support you as best as they can.

Will I need to undergo a medical assessment to prove my injury?

This varies from one case to another depending on the type of injury or illness being claimed for as well as the type of evidence you already have to support your claim.

If you do need to see a medical or other professional this is nothing to worry about; you should view it as a means to strengthen your case and increase your chances of success.

The cost of such an assessment is usually worked into the overall fees for your case which are paid if and when a case is successful.

My accident has resulted in a long-term medical condition that requires constant medication and treatment. Will this fact be considered when my financial reward is calculated?

Absolutely. When a reward amount is being assessed both general and special damages are looked at.

General damages compensate you for the overall pain and suffering you’ve endured. Whereas special damages reimburse you for any expenses you’ve paid out, or are expected to pay out in future, as a result of your injury or illness. This includes costs for medication and treatment but also extends to things like childcare and home help if you’ve had to employ these services to help support you and your family in the aftermath of your accident.

Special damages can also include rewards for lost earnings or future loss of earnings and if this is applicable to your situation you are strongly advised to include this in your case as the financial implications can be significant.

Can I wait until I am better before starting a claim?

This decision is technically yours to be made when you feel most comfortable. However you should be aware that there are time restrictions in place for most claim types so although there’s no immediate rush you may be better starting the process sooner rather than later so you don’t jeopardise your chances of claiming.

What’s the easiest way to start a claim?

It’s simple, call Accident Advice Helpline in the UK and speak to one of our advisors. They can get your claim started over the phone straight away. To contact us from a landline for free call 0800 689 0500. From a mobile call 0333 500 0993, although charges may apply.

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Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

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