Start your claim

Starting your claim with us is both quick and simple using our online claim form
Was the accident your fault?
Did you receive medical attention?


Making a claim

Making a claim is quick, easy and hassle-free. Simply get in touch, tell us the nature of your injury, and we will tell you whether you have a valid claim and how to make a compensation claim.

We support thousands of people who suffer injury in accidents

According to the Compensation Recovery Unit (Department of Works and Pensions) in 2017/18 over 850,000 injury cases were registered. More than three quarters of these were the result of road traffic accidents and 69,230 were employer liability claims. 96,067 were public liability claims.

Every year we help thousands of people make successful compensation claims for injuries that were not their fault.

How we can help

When you have an accident, you need the right help, tailored to your situation. If the accident wasn’t your fault, you shouldn’t have to pay for the consequences, or chase around trying to find the right specialist help.

Over the years, we have developed a simple, hassle-free process that helps you to get the right advice, help and support to make a claim for compensation.

What’s the process?

As a first step, we’ll gather some details of your accident. This helps us to establish whether or not you have a valid claim. It’s good if you can collect as much information as possible. For example:

  • Witness names, contact details and statements
  • Registration numbers of vehicles involved
  • The exact location of your accident
  • Details of your injury, treatment and professionals who treat you
  • Photographs of your injury and symptoms
  • Documents relating to your accident or injury

Our highly trained advisors are understanding and empathetic. They help you through the process, asking the right questions and answering your queries.

When we have enough information, we will review it and make sure everything is recorded correctly. This will ensure we can make the strongest possible case to get you the highest level of compensation to which you’re entitled.

After we’ve done our own checks, we’ll send out your paperwork for you to review. Usually, you can do this quickly and easily by email. If there’s any legal language you don’t understand, one of our trained advisors will be happy to go through your paperwork with you, over the phone, whenever it’s most convenient.

When you are happy with your paperwork, we’ll pass your case to a specialist personal injury solicitor. As work begins on your claim, your solicitor will get in touch with you directly and will keep you updated on the progress of your claim.

Like all our team members, our in-house solicitors are dedicated to supporting you, and they will offer you the best possible assistance to help your claim to succeed.

Find out more

In the aftermath of an accident, you might feel it is too stressful to start a personal injury claim. Perhaps you are interested in claiming compensation, but are not sure if you were at fault. Maybe you still have questions about the process.

Whatever your situation, we can support you.

Over the years, we have helped thousands of people to claim for compensation. Claiming might seem like extra hassle, but compensation can really help to ease stress, covering medical costs, loss of earnings, housing and travel costs, and continuing care. It also compensates you for your pain and suffering. If you suffer a serious injury, it can help you to adapt your home, car and way of life.

We make it simple to get the right advice and help, with just one free call. We won’t pressure you to take action, but we’ll let you know whether you can make a claim, and we will guide you through the process.

If you have a question or need expert advice about claiming compensation for your injuries, talk to one of our friendly, legally trained advisors now on 0800 689 5659. You can also fill in our online form to request a call back.

Frequently asked injury compensation questions