How to claim whiplash compensation

If you have suffered an accident that was not your fault and then developed whiplash symptoms, you will need to know how to claim whiplash compensation. We are here to help you, but there are a few things you can do to make your case even stronger. So here is our quick guide on how to claim whiplash compensation.

Understanding the process

The first step in knowing how to claim whiplash compensation is understanding the process you will be going through. You will be submitting a personal injury case under the UK legal system. This means that your case, unless it is settled beforehand, will be heard in court. With this understanding, you will be able to appreciate the steps you need to take before your case can be ready.

1. Finding the right solicitor and the right support

The first thing you need to do is decide what level of support you need. If you have time, energy and you’re happy to learn about the legal process, then you may decide you can go straight to a solicitor. But many people prefer to use compensation guidance alongside their legal support. For example, here at Accident Advice Helpline, we offer a comprehensive support service that guides you seamlessly through the entire process. We identify the best solicitor for your circumstances from our large nationwide team. We complete all paperwork and submissions on your behalf. We work hard, in conjunction with your solicitor, to make sure that your experience is a stress-free as possible.

2. Putting your case together

Your solicitor will work with us to put your case together. There are things that you can do to prepare for this, if you wish. Ideally, you would:
  • Make comprehensive notes on the accident itself – when exactly was it, where and what were the events that led up to the accident. What were the road conditions like? Was it light or dark? Who was involved? What were their approximate speeds?
  • Did the police attend the accident? Have they kept you informed since the accident?
  • Were there witnesses? Do you have their details? Did the police take their details?
  • What injuries did you feel or report at the time? Did the other person immediately admit liability? Did you admit any liability?

Some of these notes will help your solicitor build a strong case.

3. Deciding on your level of compensation

You will decide, with your solicitor, how much compensation you wish to claim as a result of your accident. Part of this decision will be based on the expenses you have paid out, in terms of loss of vehicle, attending medical appointments and loss of wages. But the main part will be based on your injuries and symptoms. The symptoms of whiplash are incredibly varied and you may need to attend a medical assessment to help your solicitor get the best result from your case.

Have a look at these whiplash symptoms and note any that you have experienced:

Some of the most common and mild symptoms of whiplash include:

  • neck pain and neck stiffness
  • headache
  • shoulder pain or stiffness in the shoulder area
  • dizziness
  • fatigue
  • pain in the jaw
  • arm pain or weakness
  • problems with eyesight or ringing in the ears
  • back pain

More severe and chronic cases can display further symptoms including:

  • depression
  • anger
  • frustration
  • anxiety
  • stress
  • drug dependency
  • post-traumatic stress syndrome
  • sleep disturbance or insomnia
  • social isolation
You can see from these symptoms that in some cases, whiplash can be entirely debilitating. While the vast majority of people who experience whiplash experience discomfort for a short period of time and then recover very quickly, a small minority of people may still experience problems months or even years after their accident. Your solicitor will get the expert advice they need to make sure that this is fully reflected in your case.

4. Present your case

When you are ready, your solicitor will present your case to the other party, who will then choose to opt for an out-of-court settlement or allow the case to be heard in court.
If you would like to talk about how to claim whiplash in your individual case, call us now for a no-obligation chat on 0800 689 0500 or 0333 500 0993 from a mobile phone.
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