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Cookie policy

When you visit Accident Advice Helpline’s website, we collect information about your computer and assign you a “cookie” (a small, unique identifier text file). You don’t provide this information, it’s collected automatically as a way of supporting your visit to this website.

Accident Advice Helpline uses cookies for a number of purposes eg to provide the mechanisms to monitor traffic on the site.


Our cookies policy

To make full use of www.accidentadvicehelpline.co.uk, your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalised features of this website by using them.

Our cookies don’t store sensitive information such as your name or contact details. However, if you’d prefer to restrict, block or delete cookies from www.accidentadvicehelpline.co.uk, or any other website, you can use your browser to do this. Each browser is different, so check the ‘Help’ menu of your particular browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences.


List of cookies used on our site

Cookie Type Usage Information
Doubleclick Google operates the DoubleClick digital advertising platform: the ad technology foundation to create, transact, and manage digital advertising for the worlds buyers, creators, and sellers.

Third Party Cookie

FLXONE Advertising network – owned by https://mapp.com FLXONE is a digital advertising platform: the ad technology foundation to create, transact, and manage digital advertising for the worlds buyers, creators, and sellers.

Third Party Cookie

Doubleclick Ad Exchange Google operates the DoubleClick digital advertising platform: the ad technology foundation to create, transact, and manage digital advertising for the worlds buyers, creators, and sellers.

Third Party Cookie

Response Tap ResponseTap, formerly AdInsight, provides a range of comprehensive visitor level call tracking and call analytics for businesses, agencies and the affiliate market. They have been designed specifically to help businesses justify ad spend, increase conversions and cut ineffective advertising.

First Party Cookie

Parse.ly Parse.ly’s flagship product, Dash, helps publishers to connect their readers with the most relevant, compelling content according to their interests, ultimately improving core metrics such as unique visitors, time-on-site and return visits.

First Party Cookie

Google Tag Manager Marketers want tag management that’s simple, reliable, and integrates easily with existing systems. That’s what Google Tag Manager delivers. You’ll launch programs faster, so you can make swifter decisions.

First Party Cookie

Google Analytics Google Analytics tracks users anonymously and the data can be used to measure and improve the functionality of the website.

First Party Cookie

Improvely Improvely combines click and conversion tracking, click fraud detection, A/B split testing for landing pages, and affiliate marketing tools into one easy-to-use platform.

Third Party Cookie

Parsely Parse.ly’s flagship product, Dash, helps publishers to connect their readers with the most relevant, compelling content according to their interests, ultimately improving core metrics such as unique visitors, time-on-site and return visits.

Third Party Cookie

GA Audiences Google operates the DoubleClick digital advertising platform: the ad technology foundation to create, transact, and manage digital advertising for the worlds buyers, creators, and sellers.

Third Party Cookie

Crazy Egg Crazy Egg is like a pair of x-ray glasses that lets you see exactly what people are doing on your website. Like, showing you where people are clicking… and where they aren’t. Or how many people scroll down your pages (and where most people stop). Or where those people are coming from to begin with, and who clicks on what the most!

First Party Cookie

ClickTale ClickTale is the industry leader in Customer Experience Analytics (CEA), providing businesses with revolutionary insights into their customers’ online behavior. Over 70,000 businesses rely on ClickTale to optimize website performance, improve usability and dramatically increase conversion rates.

Third Party Cookie

Hotjar Hotjar is a new all-in-one Analysis and Feedback tool that reveals the online behavior and feedback of a website’s visitors. By combining both A) Analysis and B) Feedback tools, Hotjar gives our clients the ‘big picture’ of how to improve their site’s experience and its performance.

First Party Cookie

Segment Segment.io is an analytics service for web applications. One API, 200+ tools, no more integrations. Segment unblocks every team, from engineering to product to marketing.

Third Party Cookie


Third Party Cookies

When you visit www.accidentadvicehelpline.co.uk you may notice some cookies that aren’t related to Accident Advice Helpline. We don’t control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

If cookies aren’t enabled on your computer, it will mean that your experience on our website may be limited.


To enable cookies

If you’re not sure of the type and version of web browser you use to access the Internet:

For PCs: click on ‘Help’ at the top of your browser window and select the ‘About’ option

For Macs: with the browser window open, click on the Apple menu and select the ‘About’ option


How to check cookies are enabled for PCs

Google Chrome

Click on ‘Tools’ at the top of your browser window and select Options.

Click the ‘Under the Hood’ tab, locate the ‘Privacy’ section, and select the ‘Content settings’ button.

Now select ‘Allow local data to be set’.

Microsoft Internet Explorer 6.0, 7.0, 8.0

Click on ‘Tools’ at the top of your browser window and select ‘Internet options’ , then click on the ‘Privacy’ tab.

Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser.

Settings above Medium will disable cookies.

Mozilla Firefox

Click on ‘Tools’ at the top of your browser window and select Options.

Then select the Privacy icon.

Click on Cookies, then select ‘allow sites to set cookies’.

Safari

Click on the Cog icon at the top of your browser window and select the ‘Preferences’ option.

Click on ‘Security’, check the option that says ‘Block third-party and advertising cookies’.

Click ‘Save’.

How to check cookies are enabled for Macs

Microsoft Internet Explorer 5.0 on OSX

Click on ‘Explorer’ at the top of your browser window and select ‘Preferences’ options.

Scroll down until you see ‘Cookies’ under Receiving Files.

Select the ‘Never Ask’ option.

Safari on OSX

Click on ‘Safari’ at the top of your browser window and select the ‘Preferences’ option.

Click on ‘Security’ then ‘Accept cookies’.

Select the ‘Only from site you navigate to’.

Mozilla and Netscape on OSX

Click on ‘Mozilla’ or ‘Netscape’ at the top of your browser window and select the ‘Preferences’ option.

Scroll down until you see cookies under ‘Privacy & Security’.

Select ‘Enable cookies for the originating web site only’.

Opera

Click on ‘Menu’ at the top of your browser window and select ‘Settings’.

Then select ‘Preferences’, select the ‘Advanced’ tab.

Then select ‘Accept cookies’ option.

All other browsers

Please consult your documentation or online help files.


Further information about cookies

If you’d like to learn more about cookies in general and how to manage them, visit www.aboutcookies.org.