How much could you claim?

Find out in 30 seconds...
Injured in the last 3 years?
Was the accident your fault?
Did you recieve medical attention?
Please tell us where you were injured
  • Please enter your full name
  • Please enter a valid name
  • Please enter your telephone number
  • Please enter a valid telephone number
  • Please read our Terms & Conditions

    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    What to do if you’re injured in a shop


    For some, going shopping is the ultimate stress-free experience. It gives you a chance to relax, perhaps enjoy a spot of lunch and to browse around your choice of shops, either in the high street or in a shopping centre.

    Wherever you go, you wouldn’t expect the experience to end in an injury. However, while such cases are rare, there are incidents where people are injured in a shop while they are there. When this happens, it is important to work out what happened and how, because in some isolated incidents, someone else may be to blame.

    Examples of potential accidents that can occur in a shop

    Every shop owner has a duty of care towards their employees and to those who visit their shop. They must make sure the premises are safe and do not pose any risks or hazards that could lead to injuries. While we are familiar with health and safety issues at work, it can still be quite possible to suffer an accident while visiting a shop or any other similar public place.

    Let’s take a look at some examples. If the weather is bad and it is snowing or raining, the floor inside the shop is likely to get very wet. This in turn can make it slippery, and when this happens there is a greater chance someone might fall and hurt themselves. Therefore, the shop owner should account for this and keep the floor as dry as possible. Regular mopping, yellow warning signs and even a mat laid down to soak up some of the water could all work. Similarly, shelving and other displays should be safe and not overloaded, and no rubbish or debris should be left on the floor.

    Could you claim for injuries received in a shop?

    For this to occur, you would need to be able to prove the injuries were due to the negligence of another person. The more evidence you have to help, the better your chances are.

    Open Claim Calculator

    If you are unsure, or you do believe you have a chance to claim, contact Accident Advice Helpline on 0800 689 0500. We could be in a position to help support you through a no win, no fee claims process, as your case may be taken by a professional injury compensation lawyer. If you’ve been injured in a shop in the last three years, call us now.

    Date Published: February 16, 2016

    Author: Allison Whitehead

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.