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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Will I get a replacement car whilst my claim is being dealt with?

    If your car has been damaged in an accident and is off the road for repair one of the first questions we are asked by prospective customers is, “Will I get a replacement car whilst my claim is being dealt with?” The area of UK law that deals with personal injury gives individuals who have lost out as the result of an accident that was not their fault the opportunity to claim compensation for any damages they may have suffered. It is a well-known fact that if you make a personal injury claim it has to be proved in a court of law, unless the third party elects to settle out of court, before you can expect to receive compensation. It is almost inevitable that there will be a period during which you will have to make do without a car.

    We are aware that in the United Kingdom all vehicles that are driven on the public highway are legally obliged to have at least third party insurance cover. This means that if you are involved in an accident, which is not your fault, the owner of the vehicle that caused the collision must pay for any repairs to your car. The other driver should provide you with details of his or her insurance provider in order that you can reclaim the cost of repairing your vehicle; if this does not happen we advise you to consult one of our lawyers who will instigate proceedings that will enable you to have your car repaired and arrange for the provision of a courtesy car until the claim is settled. We at Accident Advice Helpline have been responsible for providing thousands of individuals with legal assistance in cases of this nature. We offer a wide range of services relating to personal injury claims; from injuries at work to road accidents.

    We would like to reaffirm that that if your car damaged beyond repair, you must be provided with a courtesy car so that you are not inconvenienced in any way whilst waiting for the claim to be settled, which may involve going to court. This is when securing the services of an experienced solicitor really begins to pay dividends, as he or she will be able to reclaim the costs involved in repairing or replacing your car, as well as providing a courtesy car for as long as it is required. The services of Accident Advice Helpline include counselling, legal advice and guidance, all of which are provided to you completely free of charge. If you have been involved in an accident that was not your fault you can call our customer relations number at any time of the day or night for guidance on how to proceed with your claim.

    Accident Advice Helpline has been trading for over fourteen years and over that period we have been able to help thousands of clients gain access to a courtesy car to cover the entire period of time that their own vehicle was off the road. For further information on how to go about instigating a claim we suggest you visit our website at, You will also be able to learn more about the entire range of legal services we offer.

    Date Published: October 2, 2013

    Open Claim Calculator

    Author: David Brown

    Category: Car accident claims

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.