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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Will my claim be void if I don’t take photos?


    If you are making an accident compensation claim, you may be wondering “Will my claim be void if I don’t take photos?”. In fact, though photographs can be very useful to a claim, they are not essential and they’re certainly not a legal requirement. If you have other evidence to show what happened to you and you’re making your claim within the three year limit that applies to most cases, there’s no reason why it shouldn’t be successful without them.

    Alternative evidence

    At Accident Advice Helpline, we understand that taking photographs is not always an option. Some people might avoid it for religious reasons, others might feel uncomfortable around cameras, and sometimes if you return to take a picture of an accident scene you’ll find evidence of hazards has already been removed. This is nothing to worry about. There may well be alternative ways to prove what happened to you.

    Even if you can’t get photos, there may be CCTV evidence available. The sooner you chase this up, the better, as CCTV records are often overwritten after a week. If your accident occurred indoors, try asking the owners of the building. If it happened outdoors, your local council or nearby businesses may be able to help. If you’re not confident about doing this, we can put you in touch with a solicitor who can help.

    It’s also useful to find witnesses—people who saw your accident or people who saw the hazard that caused it. You don’t have to try and take statements from them — just get their details and your solicitor will take it from there.

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    Every accident compensation claim requires medical evidence. As well as seeing your own doctor, you should contact us straight away and ask about getting an independent medical assessment. You won’t need to take photos of your injuries if an independent doctor can confirm them.

    Is it enough?

    If you’re not sure if the evidence you’ve gathered will be adequate, give our advisers a call.  It won’t cost you anything and they’ll be happy to talk the situation through with you. They’ll help you work out your chances of making a successful claim and they can also tell you how much compensation you might be entitled to, making it easier to decide if the effort is worth it. The sooner you call, the better your chances of success.

    What happens next?

    If we think the evidence supporting your claim is sufficient and you decide you want to go ahead, we’ll find you a solicitor who can start the formal legal process for you. They’ll take care of all the complicated issues and you can get on with your life. Because we work on a no win no fee basis, it will cost you nothing if you lose and the costs will usually be covered by the other side if you win, so you can keep all your compensation money. Because we don’t get paid unless you win, you can be sure we won’t give you false expectations – it’s in our interests to ensure that your claim is successful.

    Date Published: October 3, 2013

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.