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Who’s to blame for a soft play accident?


Soft play centres are a great place for parents to meet up and enjoy some time together whilst the kids play in supervised areas. There are usually ball pits, tunnels, slides and plenty of soft mats where kids of all ages can let off some steam. But what happens if your child has been injured in an accident at one of these centres?

You might find yourself wondering who’s to blame for a soft play accident. It really depends on what has happened, and it could be that the soft play centre could be held liable. But you don’t need to deal with this alone. It’s far better to give Accident Advice Helpline a call as we have over 15 years’ experience handling claims for a range of accidents including accidents at soft play centres.


What injuries has your child suffered?

If your child has been injured in a soft play accident then they may have suffered some of the following injuries:

  • Head injuries from a fall or collision with another child
  • Eye injuries
  • Lacerations from sharp objects in a ball pit or broken equipment in the centre
  • Broken bones if they have fallen off a damaged slide
  • Slip or trip injuries such as a back injury or broken bones if they have tripped on damaged flooring or objects left lying around

Whether they have suffered serious or more minor injuries, you’re probably wondering who is to blame for a soft play accident. By getting in touch with a personal injury specialist such as Accident Advice Helpline, you can find out if you have a viable claim, but you’ll need to contact us within three years of their accident.


Who’s to blame for a soft play accident?

Soft play accidents can generally be attributed to either faulty equipment or poor supervision in a soft play environment – and the centre’s staff could be held liable. If your child has been injured, you could claim compensation not only for their injuries but also for your own loss of earnings if you have had to take time off work to care for them. You can get in touch with Accident Advice Helpline at any time after their accident by calling our freephone helpline on 0800 689 5659.

Our expert personal injury advisors are here to offer confidential advice, and there is no obligation to go ahead with a claim, so what do you have to lose?