At Accident Advice Helpline, we realise that there are all sorts of reasons why you might want to drop your case. You could be dealing with serious health problems or other personal difficulties that simply make you feel too exhausted to continue, or work issues that need your full attention could overwhelm you. If this happens, the first thing we would ask you to do is give our helpline a call. Often we speak to people in this situation who really just need a little help to make things manageable. We may be able to adjust the way we are doing things – at no cost to you – in order to make the process a lot easier so that you do not have to give up on the prospect of compensation.
Every individual situation is different and we will try to make our work fit around your needs. If this is not possible and you still want to drop your case, we can talk you through what this is likely to involve.
The early stages
Sometimes people arrange to make claims with us and then wake up the following morning and wish they hadn’t done it. If this happens, and if we can’t persuade you that your worries are unnecessary, we will usually be able to let the case go at no cost to anyone. We are not going to be petty and hold you to the letter of your contract; we do this job because we want to help people, and we would far rather part on an amicable basis.
If you make your decision after a few days have passed and some work has already been done on your case, the people who did this work will need to be paid; in this case, we may ask you to pay a small amount of money. We will discuss this with you before throwing out the case and you will know how much is at stake before you make your final decision.
Late stage claims
If you decide you want to drop your case when it is already well underway and a lot of work has been done, the costs involved may be higher. This is because there may be several people who need to be paid and your solicitor could have spent this time on a successful case. We will discuss the details with you before taking any hasty action that could leave you in debt. If you prefer, we can probably handle most of the case without your involvement and we can arrange with you to donate your compensation to a charity.
What if the other side drops the case?
Sometimes people contact us to say they are worried about what happens if the other side drops the case, as then it can’t be won and they fear that they may have to pay fees. If the other side does this they have effectively lost, just as they would if they gave up playing a game, so you will not have anything to worry about.
Date Published: December 29, 2013
Author: David Brown