Useful evidence you should have when making an insurance claim

When you are making an insurance claim there are numerous things you can do to improve your chances of successfully getting compensation. Filling in forms properly is important, as well as accurately gauging the costs involved. Making sure you have useful evidence which your lawyer can produce when processing your claim can be a deciding factor in the compensation you ultimately receive.

Simple details

A lot of the details are quite simple. For example after an accident it helps to get the details of people who have witnessed the incident so that you have people on hand willing to support your version of events.

With car accidents, details are not just useful evidence – they are vital! The other person is obliged to give you their contact details. You also need to get the details of any police officers on the scene so that you have someone to refer to if the claim is pursued further.

It is also important to note the number of passengers in the vehicle and the damage involved. The reason you need to do this is that some people have been known to exaggerate the amount of passengers or damage incurred in order to get more compensation money.

Having a disposable camera to hand is useful too because you can clearly show any damage involved as well as clearly indicating the amount of passengers and any other details that might be useful later on (eg tyre tracks on the road, signs and road markings, weather conditions).


It sounds simple but it is imperative to retain any relevant receipts. For example in a product liability case where you are injured by a defective product it is vital evidence because it proves that you have purchased it from a store as opposed to from a second hand shop where it could have been damaged by the previous owner as opposed to actually being defective.

This is also important for other compensation claims. This element of the compensation package will depend on you having proof of the expenses you have incurred as a direct result of the incident for which you are claiming. It you have not kept receipts, you will be unable to recover those expenses.

Why you should contact the Accident Advice Helpline

The Accident Advice Helpline has been giving people advice about making claims for over 13 years. It is best to contact us before your insurer as we have often been praised in online reviews for giving you an accurate idea of how much compensation you could get and the best way to make a claim, regardless of whether or not you choose to pursue it with us. The helpline is available 24 hours a day so there is always someone to talk to. Contact us today to find out more.

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Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.
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