How much could you claim?

Find out in 30 seconds...
Injured in the last 3 years?
Was the accident your fault?
Did you recieve medical attention?
Please tell us where you were injured
  • Please enter your full name
  • Please enter a valid name
  • Please enter your telephone number
  • Please enter a valid telephone number
  • Please read our Terms & Conditions

    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Learn more

    What are untraced drivers?


    One of the questions we are frequently asked is, ”what are untraced drivers?” Put simply, they are drivers who leave the scene of an accident and cannot be found afterwards. Before being treated as an untraced driver, a number of steps must be taken to find them.  This normally involves a search by the police and by the insurance company or companies representing other drivers affected by the accident.

    If they wish to claim for compensation, victims of such accidents should also make their own efforts to find the culprit, not because claiming depends on finding the driver, but because it depends on them having tried.

    Claiming against untraced drivers

    You might think that if you don’t know who was responsible for your accident, you can’t claim compensation. In fact, if every effort has been made and the person who caused the accident still can’t be traced, you can make a claim against the Motor Insurers’ Bureau (MIB). While this only covers personal injury and property damage, every little helps. You must claim within three years of the accident for the former and nine months for the latter.

    We at Accident Advice Helpline can assist you in making a claim. Our lines are open day and night, so just call us when you are ready and we will be happy to offer our advice.

    Things to do

    If you decide to make a claim against the MIB, it is essential that you report the accident to the police as soon as possible, ideally within five days. You should be aware that it will not be possible to initiate the claims procedure if you take more than two weeks to inform the police.

    Open Claim Calculator

    If you were driving at the time of the accident you will also need to inform your insurance company and must go to see a doctor about your injuries. This will ensure that official records can be produced if your case goes to court.

    To be sure of making a successful you will need to retain the services of an experienced solicitor and we advise you to contact a member of our team. We have an extensive network of expert solicitors and will quickly find one who specialises in traffic law. The MIB has expert solicitors, so you should too.

    It will be of considerable assistance if you are able to find witnesses to the accident, but do not attempt to take statements yourself; simply collect their details and your solicitor will follow it up. Taking photos of your injuries can also be useful.

    What to expect

    The amount of compensation you are eligible for will depend on the type of injuries you have suffered. Our advisers will be able to give you a rough estimate, based on similar cases that have been successful in the past.

    It should be noted that, in cases involving untraced drivers, there is a £300 excess on claims for property damage and we will help you decide if it is worth your while making a claim.

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.